Squarespace incident

New Payment Methods Cannot Be Saved

Major Vendor's status page →

Resolved after 1 hour 20 minutes, affecting Accounts & Billing, on April 21, 2026.

monitoring Apr 21, 2026, 06:13 PM UTC

Issue has been mitigated and we are monitoring the fix.

Started
Apr 21, 2026, 05:21 PM UTC
Resolved
Apr 21, 2026, 06:41 PM UTC
Duration
1h 20m
Detected by Pingoru
Apr 21, 2026, 05:21 PM UTC

Affected components

Accounts & Billing

Update timeline

  1. investigating Apr 21, 2026, 05:21 PM UTC

    We’re investigating issues with new payment details being saved.

  2. investigating Apr 21, 2026, 05:38 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 21, 2026, 06:13 PM UTC

    Issue has been mitigated and we are monitoring the fix.

  4. resolved Apr 21, 2026, 06:41 PM UTC

    This incident has been resolved.

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