Squarespace incident

Issues with Domain Registration & Billing

Minor Resolved View vendor source →
Started
Mar 10, 2026, 01:35 PM UTC
Resolved
Mar 10, 2026, 03:57 PM UTC
Duration
2h 21m
Detected by Pingoru
Mar 10, 2026, 01:35 PM UTC

Affected components

DomainsAccounts & Billing

Update timeline

  1. investigating Mar 10, 2026, 01:35 PM UTC

    We are currently investigating an issue where domain registrations are not being completed and remain in pending status.

  2. investigating Mar 10, 2026, 02:00 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 10, 2026, 02:28 PM UTC

    We are also investigating an issue with billing subscriptions along with domain registrations.

  4. investigating Mar 10, 2026, 02:53 PM UTC

    We are continuing to investigate this issue. Thank you for your patience.

  5. monitoring Mar 10, 2026, 03:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Mar 10, 2026, 03:57 PM UTC

    This incident has been resolved.

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