Squarespace incident

Unable to create new sites and purchase or modify non-website subscriptions

Resolved after 1 hour 30 minutes, affecting Site Editing, on April 28, 2026.

monitoring Apr 28, 2026, 11:43 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 28, 2026, 10:17 AM UTC
Resolved
Apr 28, 2026, 11:48 AM UTC
Duration
1h 30m
Detected by Pingoru
Apr 28, 2026, 10:17 AM UTC

Affected components

Site Editing

Update timeline

  1. investigating Apr 28, 2026, 10:17 AM UTC

    This might include: - Not being able to create a new website using template store / blank template. - Not being able to register a new domain name. - Not being able to purchase or modify subscriptions.

  2. identified Apr 28, 2026, 11:31 AM UTC

    The issue has been identified and a fix has been implemented.

  3. monitoring Apr 28, 2026, 11:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 28, 2026, 11:48 AM UTC

    This incident has been resolved.

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