Squarespace incident

Unable to create new sites and purchase or modify non-website subscriptions

Critical Resolved View vendor source →

Squarespace experienced a critical incident on April 28, 2026 affecting Site Editing, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 10:17 AM UTC
Resolved
Apr 28, 2026, 11:48 AM UTC
Duration
1h 30m
Detected by Pingoru
Apr 28, 2026, 10:17 AM UTC

Affected components

Site Editing

Update timeline

  1. investigating Apr 28, 2026, 10:17 AM UTC

    We're investigating issues with creating new Squarespace sites.

  2. identified Apr 28, 2026, 11:31 AM UTC

    The issue has been identified and a fix has been implemented.

  3. monitoring Apr 28, 2026, 11:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 28, 2026, 11:48 AM UTC

    This incident has been resolved.