Squarespace Outage History

Squarespace is up right now

Pingoru has recorded 56 incidents for Squarespace: 36 in the last 12 months and 8 in the last 90 days.

Source: status.squarespace.com

56incidents recorded
36last 12 months
8last 90 days
5 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Squarespace in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026611 of 720 (1%)
May 202621 of 744 (0%)
June 202611 of 720 (0%)
July 202612 of 744 (0%)
August 2026320 of 744 (3%)
September 2026396 of 720 (13%)
October 202610 of 575 (0%)

Incidents, newest first

Major December 22, 2025 Domain Registrations 1h 45m Domains

Started Dec 22, 2025, 01:52 PM UTC· resolved Dec 22, 2025, 03:37 PM UTC

  1. investigating Dec 22, 2025, 01:52 PM UTC

    We are currently investigating issues with registering domains on squarespace.com. This does not impact the Domains panel of sites.

  2. investigating Dec 22, 2025, 02:26 PM UTC

    We are continuing to investigate this issue.

  3. identified Dec 22, 2025, 03:17 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Dec 22, 2025, 03:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 16, 2025 Non-English Template Front Sites 3h 57m Site Loading

Started Dec 16, 2025, 03:35 PM UTC· resolved Dec 16, 2025, 07:32 PM UTC

  1. investigating Dec 16, 2025, 03:35 PM UTC

    We are currently investigating loading issues for non-English template front sites at squarespace.com.

  2. identified Dec 16, 2025, 04:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Dec 16, 2025, 04:54 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Dec 16, 2025, 06:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 16, 2025, 07:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 9, 2025 Related products not loading on product detail pages 1h 30m Commerce

Started Dec 09, 2025, 04:01 AM UTC· resolved Dec 09, 2025, 05:32 AM UTC

  1. investigating Dec 09, 2025, 04:01 AM UTC

    We are currently investigating reports of related products not loading on product detail pages.

  2. investigating Dec 09, 2025, 04:22 AM UTC

    We are currently investigating reports of related products not loading on product detail pages.

  3. identified Dec 09, 2025, 04:35 AM UTC

    We've identified the cause and the team is working on a resolution.

  4. identified Dec 09, 2025, 04:58 AM UTC

    We are continuing to work on a fix for this issue.

  5. identified Dec 09, 2025, 05:20 AM UTC

    We are continuing to work on a fix for this issue.

  6. resolved Dec 09, 2025, 05:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 8, 2025 3D Secure purchase attempts for subscriptions are failing 1h 20m Accounts & Billing

Started Dec 08, 2025, 05:02 PM UTC· resolved Dec 08, 2025, 06:23 PM UTC

  1. investigating Dec 08, 2025, 05:02 PM UTC

    We're investigating an issue related to third-party services and 3D Secure payments.

  2. investigating Dec 08, 2025, 05:20 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 08, 2025, 05:45 PM UTC

    We are continuing to investigate this issue.

  4. investigating Dec 08, 2025, 06:16 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 08, 2025, 06:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 20, 2025 Clients are unable to redeem coupons at checkout on the Acuity Client Scheduling Page 14m Acuity Scheduling

Started Nov 20, 2025, 06:02 PM UTC· resolved Nov 20, 2025, 06:16 PM UTC

  1. investigating Nov 20, 2025, 06:02 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 20, 2025, 06:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 20, 2025, 06:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 3, 2025 Site Loading and Editing issues - due to 503 errors 1h 33m Site Loading, Site Editing

Started Nov 03, 2025, 05:22 PM UTC· resolved Nov 03, 2025, 06:55 PM UTC

  1. investigating Nov 03, 2025, 05:22 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 03, 2025, 05:40 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 03, 2025, 06:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 03, 2025, 06:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 29, 2025 Acuity Scheduling / Slow loading or 500 errors 3h 50m Acuity Scheduling

Started Oct 29, 2025, 05:40 PM UTC· resolved Oct 29, 2025, 09:31 PM UTC

  1. investigating Oct 29, 2025, 05:40 PM UTC

    Some customers may experience slow loading or 500 errors when logging in or taking actions in Acuity.

  2. resolved Oct 29, 2025, 09:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 22, 2025 Subscription Billing 1d 1h Accounts & Billing

Started Oct 22, 2025, 11:45 AM UTC· resolved Oct 23, 2025, 01:29 PM UTC

  1. investigating Oct 22, 2025, 08:20 PM UTC

    Customers may have experienced issues on the checkout page when purchasing Squarespace products or in the billing panel when modifying their subscription.

  2. monitoring Oct 22, 2025, 08:26 PM UTC

    The issue has been resolved, but we're monitoring the results.

  3. resolved Oct 23, 2025, 01:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 16, 2025 PayPal Issues 43m Commerce, Accounts & Billing

Started Oct 16, 2025, 04:20 PM UTC· resolved Oct 16, 2025, 05:04 PM UTC

  1. identified Oct 16, 2025, 04:20 PM UTC

    Customers may experience issues with PayPal on the checkout page when purchasing Squarespace subscriptions, placing orders on Squarespace sites, and booking appointments on Acuity.

  2. monitoring Oct 16, 2025, 04:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 16, 2025, 05:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 1, 2025 Acuity Scheduling / Appointment Types not loading for some users 9m

Started Oct 01, 2025, 04:48 PM UTC· resolved Oct 01, 2025, 04:58 PM UTC

  1. investigating Oct 01, 2025, 04:48 PM UTC

    We are currently investigating the issue.

  2. monitoring Oct 01, 2025, 04:51 PM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Oct 01, 2025, 04:58 PM UTC

    The issue has been resolved.

Read the full incident report →

Major October 1, 2025 Acuity loading 1h 12m Acuity Scheduling

Started Oct 01, 2025, 03:02 AM UTC· resolved Oct 01, 2025, 04:14 AM UTC

  1. investigating Oct 01, 2025, 03:02 AM UTC

    We're investigating issues with Acuity Scheduling loading.

  2. investigating Oct 01, 2025, 03:23 AM UTC

    We’re continuing to investigate this issue

  3. monitoring Oct 01, 2025, 03:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 01, 2025, 04:14 AM UTC

    This issue has been resolved.

  5. resolved Oct 01, 2025, 04:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 24, 2025 Acuity Scheduling / Acuity doesn't load for some users 2h 24m

Started Sep 24, 2025, 11:12 AM UTC· resolved Sep 24, 2025, 01:36 PM UTC

  1. investigating Sep 24, 2025, 11:12 AM UTC

    We are currently investigating the issue.

  2. investigating Sep 24, 2025, 11:37 AM UTC

    We are continuing to investigate the issue.

  3. monitoring Sep 24, 2025, 01:34 PM UTC

    The issue appears isolated to a small set of users located in geographic regions affected by network outages.

  4. resolved Sep 24, 2025, 01:36 PM UTC

    The issue appears isolated to a small set of users located in geographic regions affected by network outages.

Read the full incident report →

Critical September 23, 2025 Acuity Scheduling / 500 error 28m

Started Sep 23, 2025, 02:55 PM UTC· resolved Sep 23, 2025, 03:24 PM UTC

  1. investigating Sep 23, 2025, 02:55 PM UTC

    We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. We will provide an update as soon as possible.

  2. monitoring Sep 23, 2025, 03:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 23, 2025, 03:24 PM UTC

    The incident has been resolved.

Read the full incident report →

Minor September 23, 2025 Acuity Scheduling / Clients unable to process payments using Square 11h 33m Acuity Scheduling

Started Sep 23, 2025, 10:30 AM UTC· resolved Sep 23, 2025, 10:03 PM UTC

  1. identified Sep 23, 2025, 08:16 PM UTC

    Customers may see error messages when processing payments while using the Square payment processor. We are currently investigating this issue.

  2. identified Sep 23, 2025, 08:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 23, 2025, 09:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 23, 2025, 10:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 16, 2025 Acuity Scheduling / 500 error on direct calendar links 8m

Started Sep 16, 2025, 06:04 PM UTC· resolved Sep 16, 2025, 06:12 PM UTC

  1. investigating Sep 16, 2025, 06:04 PM UTC

    Some users may encounter a 500 error when using a direct calendar link. We are currently investigating this issue.

  2. monitoring Sep 16, 2025, 06:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 16, 2025, 08:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 9, 2025 Acuity Scheduling / Undelivered SMS reminders 1h 6m Acuity Scheduling

Started Sep 09, 2025, 06:19 PM UTC· resolved Sep 09, 2025, 07:26 PM UTC

  1. investigating Sep 09, 2025, 06:19 PM UTC

    SMS reminders are not being delivered for some customers. We're investigating the cause and will provide an update as soon as possible.

  2. identified Sep 09, 2025, 06:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 09, 2025, 09:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 9, 2025 Acuity Scheduling / Some clients unable to complete booking process –

Started Sep 09, 2025, 06:16 PM UTC· resolved Sep 09, 2025, 06:16 PM UTC

  1. resolved Sep 09, 2025, 06:16 PM UTC

    Some clients were unable to complete the booking process between September 8 at 1pm US Eastern time, and September 9 at 2:14 pm US Eastern time. The issue has been resolved.

Read the full incident report →

Minor September 3, 2025 Some Commerce features are failing to load 2h 54m Site Loading, Commerce

Started Sep 03, 2025, 08:39 PM UTC· resolved Sep 03, 2025, 11:33 PM UTC

  1. investigating Sep 03, 2025, 08:39 PM UTC

    We're currently investigating an issue that is preventing some Commerce features from loading.

  2. investigating Sep 03, 2025, 09:02 PM UTC

    We're continuing to investigate an issue that is preventing some Commerce features from loading.

  3. investigating Sep 03, 2025, 09:16 PM UTC

    We're continuing to investigate an issue that is preventing some Commerce features from loading.

  4. investigating Sep 03, 2025, 09:32 PM UTC

    We're continuing to investigate an issue that is preventing some Commerce features from loading.

  5. investigating Sep 03, 2025, 10:05 PM UTC

    We have mitigated the issue that was preventing some Commerce features from loading.

  6. resolved Sep 03, 2025, 11:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 2, 2025 New domain registration page domains.squarespace.com does not load 16m Domains

Started Sep 02, 2025, 05:56 PM UTC· resolved Sep 02, 2025, 06:13 PM UTC

  1. investigating Sep 02, 2025, 05:56 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 02, 2025, 06:13 PM UTC

    This incident has been resolved.

Read the full incident report →