Squarespace had 45 outages in the last 2 years totaling 85h 38m of downtime — averaging 1.8 incidents per month.
There were 45 Squarespace outages since July 9, 2025 totaling 85h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.
Some customers may experience slow loading or 500 errors when logging in or taking actions in Acuity.
This incident has been resolved.
Customers may have experienced issues on the checkout page when purchasing Squarespace products or in the billing panel when modifying their subscription.
The issue has been resolved, but we're monitoring the results.
This incident has been resolved.
Customers may experience issues with PayPal on the checkout page when purchasing Squarespace subscriptions, placing orders on Squarespace sites, and booking appointments on Acuity.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating the issue.
A fix has been implemented, and we are monitoring the results.
The issue has been resolved.
We're investigating issues with Acuity Scheduling loading.
We’re continuing to investigate this issue
A fix has been implemented and we are monitoring the results.
This issue has been resolved.
This incident has been resolved.
We are currently investigating the issue.
We are continuing to investigate the issue.
The issue appears isolated to a small set of users located in geographic regions affected by network outages.
The issue appears isolated to a small set of users located in geographic regions affected by network outages.
We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. We will provide an update as soon as possible.
A fix has been implemented and we are monitoring the results.
The incident has been resolved.
Customers may see error messages when processing payments while using the Square payment processor. We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some users may encounter a 500 error when using a direct calendar link. We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
SMS reminders are not being delivered for some customers. We're investigating the cause and will provide an update as soon as possible.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Some clients were unable to complete the booking process between September 8 at 1pm US Eastern time, and September 9 at 2:14 pm US Eastern time. The issue has been resolved.
We're currently investigating an issue that is preventing some Commerce features from loading.
We're continuing to investigate an issue that is preventing some Commerce features from loading.
We're continuing to investigate an issue that is preventing some Commerce features from loading.
We're continuing to investigate an issue that is preventing some Commerce features from loading.
We have mitigated the issue that was preventing some Commerce features from loading.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We've identified an issue affecting billing and domain access, and our team is actively working on a fix.
The issue has been mitigated, and we are currently monitoring the results.
We are continuing to monitor this issue.
The issue was mitigated, but we are continuing to monitor it.
We are continuing to monitor this issue.
This incident has been resolved.
We are currently investigating an issue with loading.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
We are continuing to monitor for any further issues.
This incident has been resolved.
We’re investigating issues with domain access.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are currently monitoring the results.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We’re investigating issues with intermittent errors and subscription access.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.