Squarespace experienced a major incident on May 19, 2026 affecting Acuity Scheduling, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Acuity Scheduling
Update timeline
- investigating May 19, 2026, 05:06 PM UTC
We are currently experiencing a service disruption where existing users are unable to create new Acuity trials. Our Engineering team has identified the root cause and is working to implement a solution. All users and services may be affected. We will provide an update as soon as possible.
- identified May 19, 2026, 05:06 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 19, 2026, 05:35 PM UTC
This incident has been resolved.