Squarespace incident

Squarespace loading and editing Issues

Major Resolved View vendor source →

Squarespace experienced a major incident on September 28, 2026 affecting Site Editing and Commerce and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 01:17 PM UTC
Resolved
Sep 28, 2026, 02:06 PM UTC
Duration
48m
Detected by Pingoru
Sep 28, 2026, 01:17 PM UTC

Affected components

Site EditingCommerceEmail Campaigns

Update timeline

  1. identified Sep 28, 2026, 01:17 PM UTC

    We are currently investigating issues across Squarespace, specifically regarding access to the Email Campaigns panel as well as applying and accessing certain premium features.

  2. identified Sep 28, 2026, 01:35 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Sep 28, 2026, 01:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 28, 2026, 02:06 PM UTC

    This incident has been resolved.