Squarespace incident

Acuity Scheduling Elevated Errors

Critical Resolved View vendor source →

Squarespace experienced a critical incident on June 4, 2026 affecting Acuity Scheduling and Accounts & Billing, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 06:58 PM UTC
Resolved
Jun 04, 2026, 07:30 PM UTC
Duration
31m
Detected by Pingoru
Jun 04, 2026, 06:58 PM UTC

Affected components

Acuity SchedulingAccounts & Billing

Update timeline

  1. investigating Jun 04, 2026, 06:58 PM UTC

    We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users and services may be affected. We will provide an update as soon as possible.

  2. investigating Jun 04, 2026, 07:17 PM UTC

    We're investigating issues with Acuity Scheduling elevated errors.

  3. identified Jun 04, 2026, 07:19 PM UTC

    We are currently experiencing a service disruption. We have identified the issue with Acuity Scheduling elevated errors. We will provide an update as soon as possible.

  4. monitoring Jun 04, 2026, 07:27 PM UTC

    A fix has been implemented and we are monitoring results.

  5. resolved Jun 04, 2026, 07:30 PM UTC

    This incident has been resolved.