Squarespace incident

Acuity Scheduling Elevated Errors

Resolved after 31 minutes, affecting Accounts & Billing, on June 4, 2026.

monitoring Jun 04, 2026, 07:27 PM UTC

A fix has been implemented and we are monitoring results.

Started
Jun 04, 2026, 06:58 PM UTC
Resolved
Jun 04, 2026, 07:30 PM UTC
Duration
31m
Detected by Pingoru
Jun 04, 2026, 06:58 PM UTC

Affected components

Accounts & Billing

Update timeline

  1. investigating Jun 04, 2026, 06:58 PM UTC

    We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users and services may be affected. We will provide an update as soon as possible.

  2. investigating Jun 04, 2026, 07:17 PM UTC

    We're investigating issues with Acuity Scheduling elevated errors.

  3. identified Jun 04, 2026, 07:19 PM UTC

    We are currently experiencing a service disruption. We have identified the issue with Acuity Scheduling elevated errors. We will provide an update as soon as possible.

  4. monitoring Jun 04, 2026, 07:27 PM UTC

    A fix has been implemented and we are monitoring results.

  5. resolved Jun 04, 2026, 07:30 PM UTC

    This incident has been resolved.

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