Squarespace Outage History

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Squarespace had 41 outages in the last 2 years totaling 57h 53m of downtime — averaging 1.7 incidents per month.

There were 41 Squarespace outages since August 18, 2025 totaling 57h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.squarespace.com

Minor August 20, 2026

Acuity Scheduling - Unable to Connect to Meta

Detected by Pingoru
Aug 20, 2026, 08:12 PM UTC
Resolved
Aug 21, 2026, 01:56 PM UTC
Duration
17h 43m
Affected: Acuity Scheduling
Timeline · 3 updates
  1. identified Aug 20, 2026, 08:12 PM UTC

    We are currently experiencing a service disruption with the integration to Meta Services. Our Engineering team has identified the issue and is working with Meta to resolve it. We will provide an update as soon as possible.

  2. identified Aug 20, 2026, 11:15 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 21, 2026, 01:56 PM UTC

    After reviewing the impact, we’ve confirmed that this issue is limited in scope and does not affect core functionality. We’re closing this Statuspage update. Customers who continue to experience the issue should contact Support.

Read the full incident report →

Minor August 20, 2026

Acuity Scheduling / Delayed Google calendar sync

Detected by Pingoru
Aug 20, 2026, 12:26 PM UTC
Resolved
Aug 20, 2026, 02:30 PM UTC
Duration
2h 3m
Affected: Acuity Scheduling
Timeline · 2 updates
  1. investigating Aug 20, 2026, 12:26 PM UTC

    We are currently investigating an issue causing Google calendar syncing to be delayed. This may also delay the creation of Google Meet links for appointments.

  2. resolved Aug 20, 2026, 03:54 PM UTC

    The issue has been resolved.

Read the full incident report →

Critical August 12, 2026

Acuity Scheduling Service Disruption

Detected by Pingoru
Aug 12, 2026, 10:55 PM UTC
Resolved
Aug 12, 2026, 11:12 PM UTC
Duration
16m
Affected: Acuity Scheduling
Timeline · 2 updates
  1. identified Aug 12, 2026, 10:55 PM UTC

    We are currently experiencing a service disruption. Our Engineering team has identified the issue and is working to implement a solution. All users and services may be affected. We will provide an update as soon as possible.

  2. resolved Aug 12, 2026, 11:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 29, 2026

Connectivity Issues

Detected by Pingoru
Jul 29, 2026, 06:20 PM UTC
Resolved
Jul 29, 2026, 07:47 PM UTC
Duration
1h 27m
Affected: Site LoadingSite EditingAcuity SchedulingAccounts & Billing
Timeline · 4 updates
  1. investigating Jul 29, 2026, 06:20 PM UTC

    We are currently investigating connectivity issues with Squarespace sites and account dashboards.

  2. investigating Jul 29, 2026, 06:43 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 29, 2026, 07:02 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jul 29, 2026, 07:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 4, 2026

Acuity Scheduling Elevated Errors

Detected by Pingoru
Jun 04, 2026, 06:58 PM UTC
Resolved
Jun 04, 2026, 07:30 PM UTC
Duration
31m
Affected: Acuity SchedulingAccounts & Billing
Timeline · 5 updates
  1. investigating Jun 04, 2026, 06:58 PM UTC

    We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users and services may be affected. We will provide an update as soon as possible.

  2. investigating Jun 04, 2026, 07:17 PM UTC

    We're investigating issues with Acuity Scheduling elevated errors.

  3. identified Jun 04, 2026, 07:19 PM UTC

    We are currently experiencing a service disruption. We have identified the issue with Acuity Scheduling elevated errors. We will provide an update as soon as possible.

  4. monitoring Jun 04, 2026, 07:27 PM UTC

    A fix has been implemented and we are monitoring results.

  5. resolved Jun 04, 2026, 07:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 28, 2026

Unable to create new sites and purchase or modify non-website subscriptions

Detected by Pingoru
Apr 28, 2026, 10:17 AM UTC
Resolved
Apr 28, 2026, 11:48 AM UTC
Duration
1h 30m
Affected: Site Editing
Timeline · 4 updates
  1. investigating Apr 28, 2026, 10:17 AM UTC

    We're investigating issues with creating new Squarespace sites.

  2. identified Apr 28, 2026, 11:31 AM UTC

    The issue has been identified and a fix has been implemented.

  3. monitoring Apr 28, 2026, 11:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 28, 2026, 11:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 27, 2026

Website subscriptions are not activated

Detected by Pingoru
Apr 27, 2026, 05:12 PM UTC
Resolved
Apr 27, 2026, 05:48 PM UTC
Duration
35m
Affected: Site LoadingAccounts & Billing
Timeline · 4 updates
  1. investigating Apr 27, 2026, 05:12 PM UTC

    We are currently investigating an issue with website subscriptions not being activated.

  2. investigating Apr 27, 2026, 05:28 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 27, 2026, 05:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 27, 2026, 05:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 21, 2026

New Payment Methods Cannot Be Saved

Detected by Pingoru
Apr 21, 2026, 05:21 PM UTC
Resolved
Apr 21, 2026, 06:41 PM UTC
Duration
1h 20m
Affected: Accounts & Billing
Timeline · 4 updates
  1. investigating Apr 21, 2026, 05:21 PM UTC

    We’re investigating issues with new payment details being saved.

  2. investigating Apr 21, 2026, 05:38 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 21, 2026, 06:13 PM UTC

    Issue has been mitigated and we are monitoring the fix.

  4. resolved Apr 21, 2026, 06:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 9, 2026

Customers will see delays with domain transfers.

Detected by Pingoru
Apr 09, 2026, 10:02 AM UTC
Resolved
Apr 09, 2026, 11:22 AM UTC
Duration
1h 20m
Affected: Domains
Timeline · 5 updates
  1. investigating Apr 09, 2026, 10:02 AM UTC

    We are investigating an issue with the domain transfer page. Customers might not be able to initiate a domain transfer.

  2. investigating Apr 09, 2026, 10:04 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 09, 2026, 10:29 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 09, 2026, 11:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 09, 2026, 11:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 2, 2026

Connectivity issues

Detected by Pingoru
Apr 02, 2026, 07:11 PM UTC
Resolved
Apr 02, 2026, 07:29 PM UTC
Duration
18m
Affected: Site LoadingSite EditingCommerceDomainsSquarespace Help
Timeline · 4 updates
  1. investigating Apr 02, 2026, 07:11 PM UTC

    We're investigating issues with loading sites.

  2. identified Apr 02, 2026, 07:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 02, 2026, 07:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 02, 2026, 07:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 31, 2026

Acuity Scheduling - Clients of businesses may not be able to update card...

Detected by Pingoru
Mar 31, 2026, 05:40 PM UTC
Resolved
Mar 31, 2026, 06:37 PM UTC
Duration
56m
Timeline · 4 updates
  1. investigating Mar 31, 2026, 05:40 PM UTC

    We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users may be affected. We will provide an update as soon as possible.

  2. identified Mar 31, 2026, 06:00 PM UTC

    We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users may be affected. We will provide an update as soon as possible.

  3. identified Mar 31, 2026, 06:26 PM UTC

    We are currently experiencing a service disruption. Our Engineering team has identified the root cause and is working to implement a solution. All users may be affected. We will provide an update as soon as possible.

  4. resolved Mar 31, 2026, 06:37 PM UTC

    Acuity Scheduling is now fully operational.

Read the full incident report →

Major March 18, 2026

Site Loading Issues

Detected by Pingoru
Mar 18, 2026, 03:38 PM UTC
Resolved
Mar 18, 2026, 04:56 PM UTC
Duration
1h 18m
Affected: Site Loading
Timeline · 4 updates
  1. investigating Mar 18, 2026, 03:38 PM UTC

    We are currently investigating issues with sites not loading properly due to errors and delays.

  2. investigating Mar 18, 2026, 04:07 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 18, 2026, 04:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 18, 2026, 04:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 10, 2026

Issues with Domain Registration & Billing

Detected by Pingoru
Mar 10, 2026, 01:35 PM UTC
Resolved
Mar 10, 2026, 03:57 PM UTC
Duration
2h 21m
Affected: DomainsAccounts & Billing
Timeline · 6 updates
  1. investigating Mar 10, 2026, 01:35 PM UTC

    We are currently investigating an issue where domain registrations are not being completed and remain in pending status.

  2. investigating Mar 10, 2026, 02:00 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 10, 2026, 02:28 PM UTC

    We are also investigating an issue with billing subscriptions along with domain registrations.

  4. investigating Mar 10, 2026, 02:53 PM UTC

    We are continuing to investigate this issue. Thank you for your patience.

  5. monitoring Mar 10, 2026, 03:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Mar 10, 2026, 03:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 6, 2026

Customers will see errors with domain transfers

Detected by Pingoru
Mar 06, 2026, 12:48 PM UTC
Resolved
Mar 06, 2026, 01:31 PM UTC
Duration
43m
Affected: Domains
Timeline · 3 updates
  1. investigating Mar 06, 2026, 12:48 PM UTC

    We are investigating domain transfers issues. Customers might not be able to review and manage domains that are pending transfer to Squarespace.

  2. monitoring Mar 06, 2026, 12:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 06, 2026, 01:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 11, 2026

Customers unable to create new trial sites

Detected by Pingoru
Feb 11, 2026, 08:18 PM UTC
Resolved
Feb 11, 2026, 10:00 PM UTC
Duration
1h 41m
Affected: Site Loading
Timeline · 3 updates
  1. investigating Feb 11, 2026, 08:18 PM UTC

    We're investigating issues with new trial creation.

  2. monitoring Feb 11, 2026, 08:39 PM UTC

    We're continuing to monitor this issue.

  3. resolved Feb 11, 2026, 10:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 11, 2026

Acuity Scheduling / Webhook delivery delay

Detected by Pingoru
Feb 11, 2026, 02:08 PM UTC
Resolved
Feb 11, 2026, 03:57 PM UTC
Duration
1h 49m
Timeline · 3 updates
  1. investigating Feb 11, 2026, 02:08 PM UTC

    We are currently investigating a delay in webhook delivery.

  2. identified Feb 11, 2026, 02:44 PM UTC

    We have identified the cause of the webhook delivery delay, and are working toward a solution.

  3. resolved Feb 11, 2026, 03:57 PM UTC

    The issue with delayed webhook delivery has been resolved.

Read the full incident report →

Major February 3, 2026

Issues with editing some Squarespace 7.0 sites

Detected by Pingoru
Feb 03, 2026, 10:32 AM UTC
Resolved
Feb 03, 2026, 01:00 PM UTC
Duration
2h 27m
Affected: Site Editing
Timeline · 3 updates
  1. identified Feb 03, 2026, 10:32 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Feb 03, 2026, 11:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 03, 2026, 01:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 28, 2026

Collection Page Issues

Detected by Pingoru
Jan 28, 2026, 05:51 PM UTC
Resolved
Jan 28, 2026, 06:46 PM UTC
Duration
55m
Affected: Site Editing
Timeline · 3 updates
  1. investigating Jan 28, 2026, 05:51 PM UTC

    We are currently investigating an issue with editing collection pages on Squarespace sites.

  2. monitoring Jan 28, 2026, 06:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 28, 2026, 06:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 12, 2026

Connectivity issues - 503 errors

Detected by Pingoru
Jan 12, 2026, 11:05 AM UTC
Resolved
Jan 12, 2026, 11:27 AM UTC
Duration
22m
Affected: Site Loading
Timeline · 2 updates
  1. investigating Jan 12, 2026, 11:05 AM UTC

    We’re investigating issues connecting to Squarespace sites.

  2. resolved Jan 12, 2026, 11:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 22, 2025

Domain Registrations

Detected by Pingoru
Dec 22, 2025, 01:52 PM UTC
Resolved
Dec 22, 2025, 03:37 PM UTC
Duration
1h 45m
Affected: Domains
Timeline · 4 updates
  1. investigating Dec 22, 2025, 01:52 PM UTC

    We are currently investigating issues with registering domains on squarespace.com. This does not impact the Domains panel of sites.

  2. investigating Dec 22, 2025, 02:26 PM UTC

    We are continuing to investigate this issue.

  3. identified Dec 22, 2025, 03:17 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Dec 22, 2025, 03:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 16, 2025

Non-English Template Front Sites

Detected by Pingoru
Dec 16, 2025, 03:35 PM UTC
Resolved
Dec 16, 2025, 07:32 PM UTC
Duration
3h 57m
Affected: Site Loading
Timeline · 5 updates
  1. investigating Dec 16, 2025, 03:35 PM UTC

    We are currently investigating loading issues for non-English template front sites at squarespace.com.

  2. identified Dec 16, 2025, 04:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Dec 16, 2025, 04:54 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Dec 16, 2025, 06:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 16, 2025, 07:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 9, 2025

Related products not loading on product detail pages

Detected by Pingoru
Dec 09, 2025, 04:01 AM UTC
Resolved
Dec 09, 2025, 05:32 AM UTC
Duration
1h 30m
Affected: Commerce
Timeline · 6 updates
  1. investigating Dec 09, 2025, 04:01 AM UTC

    We are currently investigating reports of related products not loading on product detail pages.

  2. investigating Dec 09, 2025, 04:22 AM UTC

    We are currently investigating reports of related products not loading on product detail pages.

  3. identified Dec 09, 2025, 04:35 AM UTC

    We've identified the cause and the team is working on a resolution.

  4. identified Dec 09, 2025, 04:58 AM UTC

    We are continuing to work on a fix for this issue.

  5. identified Dec 09, 2025, 05:20 AM UTC

    We are continuing to work on a fix for this issue.

  6. resolved Dec 09, 2025, 05:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 8, 2025

3D Secure purchase attempts for subscriptions are failing

Detected by Pingoru
Dec 08, 2025, 05:02 PM UTC
Resolved
Dec 08, 2025, 06:23 PM UTC
Duration
1h 20m
Affected: Accounts & Billing
Timeline · 5 updates
  1. investigating Dec 08, 2025, 05:02 PM UTC

    We're investigating an issue related to third-party services and 3D Secure payments.

  2. investigating Dec 08, 2025, 05:20 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 08, 2025, 05:45 PM UTC

    We are continuing to investigate this issue.

  4. investigating Dec 08, 2025, 06:16 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 08, 2025, 06:23 PM UTC

    This incident has been resolved.

Read the full incident report →