- Detected by Pingoru
- Aug 20, 2026, 08:12 PM UTC
- Resolved
- Aug 21, 2026, 01:56 PM UTC
- Duration
- 17h 43m
Affected: Acuity Scheduling
Timeline · 3 updates
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identified Aug 20, 2026, 08:12 PM UTC
We are currently experiencing a service disruption with the integration to Meta Services. Our Engineering team has identified the issue and is working with Meta to resolve it. We will provide an update as soon as possible.
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identified Aug 20, 2026, 11:15 PM UTC
We are continuing to work on a fix for this issue.
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resolved Aug 21, 2026, 01:56 PM UTC
After reviewing the impact, we’ve confirmed that this issue is limited in scope and does not affect core functionality. We’re closing this Statuspage update. Customers who continue to experience the issue should contact Support.
Read the full incident report →
- Detected by Pingoru
- Aug 20, 2026, 12:26 PM UTC
- Resolved
- Aug 20, 2026, 02:30 PM UTC
- Duration
- 2h 3m
Affected: Acuity Scheduling
Timeline · 2 updates
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investigating Aug 20, 2026, 12:26 PM UTC
We are currently investigating an issue causing Google calendar syncing to be delayed. This may also delay the creation of Google Meet links for appointments.
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resolved Aug 20, 2026, 03:54 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 12, 2026, 10:55 PM UTC
- Resolved
- Aug 12, 2026, 11:12 PM UTC
- Duration
- 16m
Affected: Acuity Scheduling
Timeline · 2 updates
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identified Aug 12, 2026, 10:55 PM UTC
We are currently experiencing a service disruption. Our Engineering team has identified the issue and is working to implement a solution. All users and services may be affected. We will provide an update as soon as possible.
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resolved Aug 12, 2026, 11:12 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 29, 2026, 06:20 PM UTC
- Resolved
- Jul 29, 2026, 07:47 PM UTC
- Duration
- 1h 27m
Affected: Site LoadingSite EditingAcuity SchedulingAccounts & Billing
Timeline · 4 updates
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investigating Jul 29, 2026, 06:20 PM UTC
We are currently investigating connectivity issues with Squarespace sites and account dashboards.
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investigating Jul 29, 2026, 06:43 PM UTC
We are continuing to investigate this issue.
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identified Jul 29, 2026, 07:02 PM UTC
The issue has been identified and a fix is being implemented.
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resolved Jul 29, 2026, 07:47 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 04, 2026, 06:58 PM UTC
- Resolved
- Jun 04, 2026, 07:30 PM UTC
- Duration
- 31m
Affected: Acuity SchedulingAccounts & Billing
Timeline · 5 updates
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investigating Jun 04, 2026, 06:58 PM UTC
We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users and services may be affected. We will provide an update as soon as possible.
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investigating Jun 04, 2026, 07:17 PM UTC
We're investigating issues with Acuity Scheduling elevated errors.
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identified Jun 04, 2026, 07:19 PM UTC
We are currently experiencing a service disruption. We have identified the issue with Acuity Scheduling elevated errors. We will provide an update as soon as possible.
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monitoring Jun 04, 2026, 07:27 PM UTC
A fix has been implemented and we are monitoring results.
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resolved Jun 04, 2026, 07:30 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 28, 2026, 10:17 AM UTC
- Resolved
- Apr 28, 2026, 11:48 AM UTC
- Duration
- 1h 30m
Affected: Site Editing
Timeline · 4 updates
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investigating Apr 28, 2026, 10:17 AM UTC
We're investigating issues with creating new Squarespace sites.
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identified Apr 28, 2026, 11:31 AM UTC
The issue has been identified and a fix has been implemented.
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monitoring Apr 28, 2026, 11:43 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 28, 2026, 11:48 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 05:12 PM UTC
- Resolved
- Apr 27, 2026, 05:48 PM UTC
- Duration
- 35m
Affected: Site LoadingAccounts & Billing
Timeline · 4 updates
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investigating Apr 27, 2026, 05:12 PM UTC
We are currently investigating an issue with website subscriptions not being activated.
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investigating Apr 27, 2026, 05:28 PM UTC
We are continuing to investigate this issue.
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monitoring Apr 27, 2026, 05:43 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 27, 2026, 05:48 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 04:09 PM UTC
- Resolved
- Apr 27, 2026, 10:20 PM UTC
- Duration
- 6h 10m
Affected: Site LoadingSite Editing
Timeline · 14 updates
Read the full incident report →
- Detected by Pingoru
- Apr 21, 2026, 05:21 PM UTC
- Resolved
- Apr 21, 2026, 06:41 PM UTC
- Duration
- 1h 20m
Affected: Accounts & Billing
Timeline · 4 updates
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investigating Apr 21, 2026, 05:21 PM UTC
We’re investigating issues with new payment details being saved.
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investigating Apr 21, 2026, 05:38 PM UTC
We are continuing to investigate this issue.
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monitoring Apr 21, 2026, 06:13 PM UTC
Issue has been mitigated and we are monitoring the fix.
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resolved Apr 21, 2026, 06:41 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 09, 2026, 10:02 AM UTC
- Resolved
- Apr 09, 2026, 11:22 AM UTC
- Duration
- 1h 20m
Affected: Domains
Timeline · 5 updates
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investigating Apr 09, 2026, 10:02 AM UTC
We are investigating an issue with the domain transfer page. Customers might not be able to initiate a domain transfer.
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investigating Apr 09, 2026, 10:04 AM UTC
We are continuing to investigate this issue.
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identified Apr 09, 2026, 10:29 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Apr 09, 2026, 11:13 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 09, 2026, 11:22 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 02, 2026, 07:11 PM UTC
- Resolved
- Apr 02, 2026, 07:29 PM UTC
- Duration
- 18m
Affected: Site LoadingSite EditingCommerceDomainsSquarespace Help
Timeline · 4 updates
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investigating Apr 02, 2026, 07:11 PM UTC
We're investigating issues with loading sites.
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identified Apr 02, 2026, 07:18 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Apr 02, 2026, 07:24 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 02, 2026, 07:29 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 31, 2026, 05:40 PM UTC
- Resolved
- Mar 31, 2026, 06:37 PM UTC
- Duration
- 56m
Timeline · 4 updates
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investigating Mar 31, 2026, 05:40 PM UTC
We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users may be affected. We will provide an update as soon as possible.
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identified Mar 31, 2026, 06:00 PM UTC
We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users may be affected. We will provide an update as soon as possible.
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identified Mar 31, 2026, 06:26 PM UTC
We are currently experiencing a service disruption. Our Engineering team has identified the root cause and is working to implement a solution. All users may be affected. We will provide an update as soon as possible.
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resolved Mar 31, 2026, 06:37 PM UTC
Acuity Scheduling is now fully operational.
Read the full incident report →
- Detected by Pingoru
- Mar 18, 2026, 03:38 PM UTC
- Resolved
- Mar 18, 2026, 04:56 PM UTC
- Duration
- 1h 18m
Affected: Site Loading
Timeline · 4 updates
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investigating Mar 18, 2026, 03:38 PM UTC
We are currently investigating issues with sites not loading properly due to errors and delays.
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investigating Mar 18, 2026, 04:07 PM UTC
We are continuing to investigate this issue.
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monitoring Mar 18, 2026, 04:28 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Mar 18, 2026, 04:56 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 10, 2026, 01:35 PM UTC
- Resolved
- Mar 10, 2026, 03:57 PM UTC
- Duration
- 2h 21m
Affected: DomainsAccounts & Billing
Timeline · 6 updates
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investigating Mar 10, 2026, 01:35 PM UTC
We are currently investigating an issue where domain registrations are not being completed and remain in pending status.
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investigating Mar 10, 2026, 02:00 PM UTC
We are continuing to investigate this issue.
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investigating Mar 10, 2026, 02:28 PM UTC
We are also investigating an issue with billing subscriptions along with domain registrations.
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investigating Mar 10, 2026, 02:53 PM UTC
We are continuing to investigate this issue. Thank you for your patience.
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monitoring Mar 10, 2026, 03:17 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Mar 10, 2026, 03:57 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 06, 2026, 12:48 PM UTC
- Resolved
- Mar 06, 2026, 01:31 PM UTC
- Duration
- 43m
Affected: Domains
Timeline · 3 updates
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investigating Mar 06, 2026, 12:48 PM UTC
We are investigating domain transfers issues. Customers might not be able to review and manage domains that are pending transfer to Squarespace.
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monitoring Mar 06, 2026, 12:49 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Mar 06, 2026, 01:31 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 11, 2026, 08:18 PM UTC
- Resolved
- Feb 11, 2026, 10:00 PM UTC
- Duration
- 1h 41m
Affected: Site Loading
Timeline · 3 updates
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investigating Feb 11, 2026, 08:18 PM UTC
We're investigating issues with new trial creation.
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monitoring Feb 11, 2026, 08:39 PM UTC
We're continuing to monitor this issue.
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resolved Feb 11, 2026, 10:00 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 11, 2026, 02:08 PM UTC
- Resolved
- Feb 11, 2026, 03:57 PM UTC
- Duration
- 1h 49m
Timeline · 3 updates
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investigating Feb 11, 2026, 02:08 PM UTC
We are currently investigating a delay in webhook delivery.
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identified Feb 11, 2026, 02:44 PM UTC
We have identified the cause of the webhook delivery delay, and are working toward a solution.
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resolved Feb 11, 2026, 03:57 PM UTC
The issue with delayed webhook delivery has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 03, 2026, 10:32 AM UTC
- Resolved
- Feb 03, 2026, 01:00 PM UTC
- Duration
- 2h 27m
Affected: Site Editing
Timeline · 3 updates
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identified Feb 03, 2026, 10:32 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Feb 03, 2026, 11:04 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Feb 03, 2026, 01:00 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 28, 2026, 05:51 PM UTC
- Resolved
- Jan 28, 2026, 06:46 PM UTC
- Duration
- 55m
Affected: Site Editing
Timeline · 3 updates
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investigating Jan 28, 2026, 05:51 PM UTC
We are currently investigating an issue with editing collection pages on Squarespace sites.
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monitoring Jan 28, 2026, 06:13 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jan 28, 2026, 06:46 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 24, 2026, 05:10 PM UTC
- Resolved
- Jan 24, 2026, 08:34 PM UTC
- Duration
- 3h 24m
Affected: Email CampaignsAccounts & Billing
Timeline · 9 updates
Read the full incident report →
- Detected by Pingoru
- Jan 12, 2026, 11:05 AM UTC
- Resolved
- Jan 12, 2026, 11:27 AM UTC
- Duration
- 22m
Affected: Site Loading
Timeline · 2 updates
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investigating Jan 12, 2026, 11:05 AM UTC
We’re investigating issues connecting to Squarespace sites.
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resolved Jan 12, 2026, 11:27 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 22, 2025, 01:52 PM UTC
- Resolved
- Dec 22, 2025, 03:37 PM UTC
- Duration
- 1h 45m
Affected: Domains
Timeline · 4 updates
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investigating Dec 22, 2025, 01:52 PM UTC
We are currently investigating issues with registering domains on squarespace.com. This does not impact the Domains panel of sites.
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investigating Dec 22, 2025, 02:26 PM UTC
We are continuing to investigate this issue.
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identified Dec 22, 2025, 03:17 PM UTC
The issue has been identified and a fix is being implemented.
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resolved Dec 22, 2025, 03:37 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 16, 2025, 03:35 PM UTC
- Resolved
- Dec 16, 2025, 07:32 PM UTC
- Duration
- 3h 57m
Affected: Site Loading
Timeline · 5 updates
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investigating Dec 16, 2025, 03:35 PM UTC
We are currently investigating loading issues for non-English template front sites at squarespace.com.
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identified Dec 16, 2025, 04:08 PM UTC
The issue has been identified and a fix is being implemented.
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identified Dec 16, 2025, 04:54 PM UTC
We are continuing to work on a fix for this issue.
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monitoring Dec 16, 2025, 06:50 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Dec 16, 2025, 07:32 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 09, 2025, 04:01 AM UTC
- Resolved
- Dec 09, 2025, 05:32 AM UTC
- Duration
- 1h 30m
Affected: Commerce
Timeline · 6 updates
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investigating Dec 09, 2025, 04:01 AM UTC
We are currently investigating reports of related products not loading on product detail pages.
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investigating Dec 09, 2025, 04:22 AM UTC
We are currently investigating reports of related products not loading on product detail pages.
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identified Dec 09, 2025, 04:35 AM UTC
We've identified the cause and the team is working on a resolution.
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identified Dec 09, 2025, 04:58 AM UTC
We are continuing to work on a fix for this issue.
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identified Dec 09, 2025, 05:20 AM UTC
We are continuing to work on a fix for this issue.
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resolved Dec 09, 2025, 05:32 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 08, 2025, 05:02 PM UTC
- Resolved
- Dec 08, 2025, 06:23 PM UTC
- Duration
- 1h 20m
Affected: Accounts & Billing
Timeline · 5 updates
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investigating Dec 08, 2025, 05:02 PM UTC
We're investigating an issue related to third-party services and 3D Secure payments.
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investigating Dec 08, 2025, 05:20 PM UTC
We are continuing to investigate this issue.
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investigating Dec 08, 2025, 05:45 PM UTC
We are continuing to investigate this issue.
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investigating Dec 08, 2025, 06:16 PM UTC
We are continuing to monitor for any further issues.
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resolved Dec 08, 2025, 06:23 PM UTC
This incident has been resolved.
Read the full incident report →