Squarespace incident

Acuity Scheduling / Appointment Types not loading for some users

Major Resolved View vendor source →

Squarespace experienced a major incident on October 1, 2025, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 04:48 PM UTC
Resolved
Oct 01, 2025, 04:58 PM UTC
Duration
9m
Detected by Pingoru
Oct 01, 2025, 04:48 PM UTC

Update timeline

  1. investigating Oct 01, 2025, 04:48 PM UTC

    We are currently investigating the issue.

  2. monitoring Oct 01, 2025, 04:51 PM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Oct 01, 2025, 04:58 PM UTC

    The issue has been resolved.