SMTP2GO incident

False Positive SpamHaus Listing

Notice Resolved View vendor source →

SMTP2GO experienced a notice incident on September 25, 2025 affecting Email sending (SMTP service), lasting 2h 52m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2025, 09:26 AM UTC
Resolved
Sep 25, 2025, 12:19 PM UTC
Duration
2h 52m
Detected by Pingoru
Sep 25, 2025, 09:26 AM UTC

Affected components

Email sending (SMTP service)

Update timeline

  1. investigating Sep 25, 2025, 09:26 AM UTC

    Some users are reporting soft bounces due to a false positive SpamHaus listing. SMTP2GO has confirmed with SpamHaus this is a false positive and the listing has been removed. See more here: https://www.spamhaus.org/query/ip/158.120.85.125 Please reach out to our support team if you believe you've been impacted

  2. investigating Sep 25, 2025, 11:27 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 25, 2025, 12:19 PM UTC

    This incident has been resolved.