SMTP2GO experienced a minor incident on February 8, 2026 affecting Email sending (SMTP service), lasting 2h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 08, 2026, 11:57 PM UTC
Some customers may experience intermittent connection failures when connecting to "mail-au.smtp2go.com". Our development team has identified the issue and is taking corrective action to restore full stability as quickly as possible. Recommended Action: While we resolve this, you can maintain a stable connection by switching your SMTP server address to "mail.smtp2go.com".
- resolved Feb 09, 2026, 02:51 AM UTC
This issue has now been resolved, and services are operating normally. We apologise for any inconvenience this may have caused. If you continue to experience any connection failures when connecting to "mail-au.smtp2go.com", please reach out to our support team for assistance.