SMTP2GO experienced a major incident on September 23, 2026 affecting Member Dashboard, lasting 7h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Member Dashboard
Update timeline
- investigating Sep 23, 2026, 04:24 PM UTC
Users may notice that delivered emails are currently displaying as “Processed” within their Activity feeds. Our development team is actively investigating the issue and working to identify the cause
- monitoring Sep 23, 2026, 09:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 23, 2026, 11:39 PM UTC
This incident has been resolved. If you encounter any emails displaying as “Processed” only moving forward, please reach out to our support team for assistance.