SMTP2GO incident

Network Connectivity Issues

Major Resolved View vendor source →

SMTP2GO experienced a major incident on March 2, 2026 affecting Email sending (SMTP service), lasting 7h 8m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2026, 05:00 PM UTC
Resolved
Mar 03, 2026, 12:08 AM UTC
Duration
7h 8m
Detected by Pingoru
Mar 02, 2026, 05:00 PM UTC

Affected components

Email sending (SMTP service)

Update timeline

  1. investigating Mar 02, 2026, 05:00 PM UTC

    We are investigating a system-wide outage. Users may experience connectivity issues. Please try connecting to mail-us.smtp2go.com or mail-eu.smtp2go.com in the meantime.

  2. monitoring Mar 02, 2026, 10:36 PM UTC

    A fix has been implemented, and we are continuing to monitor.

  3. resolved Mar 03, 2026, 12:08 AM UTC

    This incident is now resolved. We apologize for any inconvenience encountered. If you experience issues connecting to our servers, please reach out to our support team for further assistance.