SMTP2GO experienced a minor incident on October 1, 2026 affecting Email sending (SMTP service), lasting 8h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Email sending (SMTP service)
Update timeline
- investigating Oct 01, 2026, 12:38 PM UTC
Our development team is continuing to investigate the connectivity issues. In the meantime, please try connecting through mail-eu.smtp2go.com or mail-us.smtp2go.com. We also recommend safelisting our new inbound IP addresses, which are listed here: https://support.smtp2go.com/hc/en-gb/articles/227835308-Worldwide-Server-Locations-IP-Addresses-and-Email-Routing
- resolved Oct 01, 2026, 09:04 PM UTC
This incident has been resolved.