SMTP2GO incident

Connection Failures and Delays

Started
May 04, 2026, 07:04 PM UTC
Resolved
Ongoing
Duration
● 2h 7m
Detected by Pingoru
May 04, 2026, 07:04 PM UTC

Affected components

Email sending (SMTP service)

Update timeline

  1. investigating May 04, 2026, 07:04 PM UTC

    Degraded performance of US inbound servers is causing processing delays, intermittent timeouts and incorrect "421 Too many concurrent SMTP connections from this IP address; please try again later." errors. This is isolated to US-based servers. If you are experiencing any of these issues, please try changing the server name to mail-eu.smtp2go.com until further notice.

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