SMTP2GO experienced a major incident on January 22, 2026 affecting Email sending (SMTP service), lasting 1d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Email sending (SMTP service)
Update timeline
- investigating Jan 22, 2026, 07:44 PM UTC
We are currently investigating an issue affecting the mail servers. During this time, users may experience delays in email delivery.
- identified Jan 22, 2026, 08:02 PM UTC
Our team has identified a global service outage affecting Microsoft. As a result, outbound emails to Microsoft-hosted domains may be delayed. We are securely holding affected messages and will continue to automatically re-attempt delivery until Microsoft resolves the issue.
- resolved Jan 24, 2026, 12:26 AM UTC
This incident has been resolved.