SMTP2GO incident

"Activity" Reporting Delay: EU Customers

Minor Resolved View vendor source →

SMTP2GO experienced a minor incident on August 18, 2026 affecting Member Dashboard, lasting 13h 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 04:46 PM UTC
Resolved
Aug 19, 2026, 06:01 AM UTC
Duration
13h 14m
Detected by Pingoru
Aug 18, 2026, 04:46 PM UTC

Affected components

Member Dashboard

Update timeline

  1. investigating Aug 18, 2026, 04:47 PM UTC

    European users may experience a delay in delivery statuses being updated in the dashboard. Our developers are currently working on a fix. Please rest assured that the emails have been delivered successfully despite the delayed status updates.

  2. resolved Aug 19, 2026, 06:01 AM UTC

    This incident has been resolved. If you still have emails showing as "Processed" only, please reach out to our support team who can assist further.