SMTP2GO incident

SMS messages marked as "Sending"

Notice Resolved View vendor source →

SMTP2GO experienced a notice incident on June 25, 2026 affecting SMS Messaging, lasting 7h 57m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2026, 10:32 AM UTC
Resolved
Jun 25, 2026, 06:29 PM UTC
Duration
7h 57m
Detected by Pingoru
Jun 25, 2026, 10:32 AM UTC

Affected components

SMS Messaging

Update timeline

  1. identified Jun 25, 2026, 10:32 AM UTC

    Our SMS partner Message Media is experiencing issues which is resulting in some SMS messages being marked as "Sending". You can subscribe to updates on their status page here: https://status.messagemedia.com/

  2. identified Jun 25, 2026, 12:20 PM UTC

    We are still waiting for more details from our SMS partner, Message Media. You can subscribe to updates on their status page here: https://status.messagemedia.com/

  3. monitoring Jun 25, 2026, 05:27 PM UTC

    Our provider has confirmed that a fix has been implemented and they are monitoring the results: https://status.messagemedia.com/

  4. monitoring Jun 25, 2026, 05:27 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 25, 2026, 06:29 PM UTC

    A fix has been implemented, and messaging services have recovered. We have completed validation testing and confirmed that message sending and delivery are functioning as expected.