SKUtrak incident

Data Collection Delays - Tesco SKUtrak service impacted

Resolved after 23 hours 33 minutes, affecting Tesco and Tesco, on July 28, 2026.

resolved Jul 29, 2026, 10:48 AM UTC

Your Tesco data has been collected and processed and is correct and up-to-date to the 28th July

Started
Jul 28, 2026, 11:14 AM UTC
Resolved
Jul 29, 2026, 10:48 AM UTC
Duration
23h 33m
Detected by Pingoru
Jul 28, 2026, 11:14 AM UTC

Affected components

TescoTesco

Update timeline

  1. monitoring Jul 28, 2026, 11:14 AM UTC

    We are experiencing issues collecting data from Tesco Partner Toolkit, which will cause delays in updating your service. The issue is with the retailer's system and is stopping us from collecting the data we need to update your SKUtrak service. We are monitoring the situation and will provide an update once we are able to collect the data sets we need.

  2. resolved Jul 29, 2026, 10:48 AM UTC

    Your Tesco data has been collected and processed and is correct and up-to-date to the 28th July

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