SKUtrak incident

Data Collection Delays - Tesco SKUtrak service impacted

Minor Resolved View vendor source →

SKUtrak experienced a minor incident on February 3, 2026 affecting Tesco, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 10:39 AM UTC
Resolved
Feb 03, 2026, 10:39 AM UTC
Duration
—
Detected by Pingoru
Feb 03, 2026, 10:39 AM UTC

Affected components

Tesco

Update timeline

  1. identified Feb 02, 2026, 10:20 AM UTC

    Status: Identified We are experiencing issues collecting data from Tesco Partner Toolkit, which will cause delays in updating your service. The issue is with the retailer's system and is stopping us from collecting the data we need to update your SKUtrak service. We are monitoring the situation and will provide an update once we are able to collect the data sets we need. Affected components Tesco (Full outage)

  2. resolved Feb 03, 2026, 10:39 AM UTC

    Status: Resolved This is now resolved. Affected components Tesco (Operational)