SKUtrak incident

Data Collection Delays - Tesco SKUtrak service impacted

Resolved after 22 hours 57 minutes, affecting Tesco, on February 9, 2026.

resolved Feb 10, 2026, 09:10 AM UTC

Tesco Partner Toolkit has fully updated to include correct data for the 8th and 9th of Feb, which has been processed and applied to your SKUtrak service

Started
Feb 09, 2026, 10:13 AM UTC
Resolved
Feb 10, 2026, 09:10 AM UTC
Duration
22h 57m
Detected by Pingoru
Feb 09, 2026, 10:13 AM UTC

Affected components

Tesco

Update timeline

  1. identified Feb 09, 2026, 10:13 AM UTC

    We are experiencing issues collecting data from Tesco Partner Toolkit, which will cause delays in updating your service. The issue is with the retailer's system and is stopping us from collecting the data we need to update your SKUtrak service. We are monitoring the situation and will provide an update once we are able to collect the data sets we need.

  2. resolved Feb 10, 2026, 09:10 AM UTC

    Tesco Partner Toolkit has fully updated to include correct data for the 8th and 9th of Feb, which has been processed and applied to your SKUtrak service

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