SKUtrak incident

Data Collection Delays - Tesco SKUtrak service impacted

Minor Resolved View vendor source →
Started
Feb 10, 2026, 09:10 AM UTC
Resolved
Feb 10, 2026, 09:10 AM UTC
Duration
Detected by Pingoru
Feb 10, 2026, 09:10 AM UTC

Affected components

Tesco

Update timeline

  1. identified Feb 09, 2026, 10:13 AM UTC

    Status: Identified We are experiencing issues collecting data from Tesco Partner Toolkit, which will cause delays in updating your service. The issue is with the retailer's system and is stopping us from collecting the data we need to update your SKUtrak service. We are monitoring the situation and will provide an update once we are able to collect the data sets we need. Affected components Tesco (Full outage)

  2. resolved Feb 10, 2026, 09:10 AM UTC

    Status: Resolved Tesco Partner Toolkit has fully updated to include correct data for the 8th and 9th of Feb, which has been processed and applied to your SKUtrak service Affected components Tesco (Operational)

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