SKUtrak incident

Data Collection Delays - Tesco SKUtrak service impacted

Minor Resolved View vendor source →
Started
Feb 16, 2026, 12:32 PM UTC
Resolved
Feb 16, 2026, 12:32 PM UTC
Duration
Detected by Pingoru
Feb 16, 2026, 12:32 PM UTC

Affected components

Tesco

Update timeline

  1. monitoring Feb 16, 2026, 10:42 AM UTC

    Status: Monitoring We are experiencing issues collecting data from Tesco Partner Toolkit, which has caused low sales to apply to your service. The issue is with the retailer's system, which stopped us from collecting the full data set we needed to update your SKUtrak service. We have since confirmed the data is accurate on Tesco Partner Toolkit and have triggered the data to reprocess. Affected components Tesco (Degraded performance)

  2. resolved Feb 16, 2026, 12:32 PM UTC

    Status: Resolved Your Tesco files have been recollected and applied to your SKUtrak service which is now correct and up-to-date Affected components Tesco (Operational)

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