SKUtrak incident
Data Collection Delays - Tesco SKUtrak service impacted
SKUtrak experienced a minor incident on February 16, 2026 affecting Tesco, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Feb 16, 2026, 10:42 AM UTC
Status: Monitoring We are experiencing issues collecting data from Tesco Partner Toolkit, which has caused low sales to apply to your service. The issue is with the retailer's system, which stopped us from collecting the full data set we needed to update your SKUtrak service. We have since confirmed the data is accurate on Tesco Partner Toolkit and have triggered the data to reprocess. Affected components Tesco (Degraded performance)
- resolved Feb 16, 2026, 12:32 PM UTC
Status: Resolved Your Tesco files have been recollected and applied to your SKUtrak service which is now correct and up-to-date Affected components Tesco (Operational)