SKUtrak incident

Data Receipt Delays - Sainsbury's SKUtrak service impacted

Minor Resolved View vendor source →
Started
Feb 17, 2026, 09:13 AM UTC
Resolved
Feb 17, 2026, 09:13 AM UTC
Duration
Detected by Pingoru
Feb 17, 2026, 09:13 AM UTC

Affected components

Sainsbury's

Update timeline

  1. identified Feb 16, 2026, 08:08 AM UTC

    Status: Identified We have identified that Sainsbury's experienced a delay in the generation of their data over the weekend. We have contacted them to resolve the issue and will receive a notification once the data has been produced. We'll let you know once processing has started. Affected components Sainsbury's (Full outage)

  2. resolved Feb 17, 2026, 09:13 AM UTC

    Status: Resolved Sainsbury's has now been processed, and your SKUtrak is correct and up-to-date for the 13th, 14th & 15th Affected components Sainsbury's (Operational)

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