SKUtrak incident

Data Receipt Delays - Sainsbury's SKUtrak service impacted

Resolved after 1 day 1 hour, affecting Sainsbury's, on February 16, 2026.

resolved Feb 17, 2026, 09:13 AM UTC

Sainsbury's has now been processed, and your SKUtrak is correct and up-to-date for the 13th, 14th & 15th

Started
Feb 16, 2026, 08:08 AM UTC
Resolved
Feb 17, 2026, 09:13 AM UTC
Duration
1d 1h
Detected by Pingoru
Feb 16, 2026, 08:08 AM UTC

Affected components

Sainsbury's

Update timeline

  1. identified Feb 16, 2026, 08:08 AM UTC

    We have identified that Sainsbury's experienced a delay in the generation of their data over the weekend. We have contacted them to resolve the issue and will receive a notification once the data has been produced. We'll let you know once processing has started.

  2. resolved Feb 17, 2026, 09:13 AM UTC

    Sainsbury's has now been processed, and your SKUtrak is correct and up-to-date for the 13th, 14th & 15th

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