SKUtrak incident

Data Collection Delays - Tesco SKUtrak service impacted

Resolved after 22 hours 38 minutes, affecting Tesco and Tesco, on March 9, 2026.

resolved Mar 10, 2026, 09:24 AM UTC

Tesco Partner Toolkit has now been updated to include data for 08/03/2026 & 09/03/2026, which has been collected and applied to your SKUtrak service

Started
Mar 09, 2026, 10:46 AM UTC
Resolved
Mar 10, 2026, 09:24 AM UTC
Duration
22h 38m
Detected by Pingoru
Mar 09, 2026, 10:46 AM UTC

Affected components

TescoTesco

Update timeline

  1. identified Mar 09, 2026, 10:46 AM UTC

    We are experiencing issues collecting data from Tesco Partner Toolkit, which will cause delays in updating your service. The issue is with the retailer's system and is stopping us from collecting the data we need to update your SKUtrak service. We are monitoring the situation and will provide an update once we are able to collect the data sets we need.

  2. resolved Mar 10, 2026, 09:24 AM UTC

    Tesco Partner Toolkit has now been updated to include data for 08/03/2026 & 09/03/2026, which has been collected and applied to your SKUtrak service

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