SKUtrak incident

Data Collection Delays - Tesco SKUtrak service impacted

Minor Resolved View vendor source →

SKUtrak experienced a minor incident on March 10, 2026 affecting Tesco and Tesco, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2026, 09:24 AM UTC
Resolved
Mar 10, 2026, 09:24 AM UTC
Duration
Detected by Pingoru
Mar 10, 2026, 09:24 AM UTC

Affected components

TescoTesco

Update timeline

  1. identified Mar 09, 2026, 10:46 AM UTC

    Status: Identified We are experiencing issues collecting data from Tesco Partner Toolkit, which will cause delays in updating your service. The issue is with the retailer's system and is stopping us from collecting the data we need to update your SKUtrak service. We are monitoring the situation and will provide an update once we are able to collect the data sets we need. Affected components Tesco (Partial outage)

  2. resolved Mar 10, 2026, 09:24 AM UTC

    Status: Resolved Tesco Partner Toolkit has now been updated to include data for 08/03/2026 & 09/03/2026, which has been collected and applied to your SKUtrak service Affected components Tesco (Operational)