SKUtrak incident
Data Collection Delays - Tesco SKUtrak service impacted
SKUtrak experienced a minor incident on March 18, 2026 affecting Tesco and Tesco, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 16, 2026, 11:46 AM UTC
Status: Identified We have identified that Tesco data for 15/03 is not yet available in the Tesco Partners Toolkit portal. As a result, dashboards may show incomplete or outdated values for this date. Current Status: The SKUtrak team is monitoring the portal for the release of the files. Data will be collected and processed as soon as it becomes available. Affected components Tesco (Partial outage)
- monitoring Mar 17, 2026, 11:05 AM UTC
Status: Monitoring Tesco data has now been updated and is in line with the Tesco Partners Toolkit portal. Please note that the most recent days (15th and 16th) may show lower-than-expected values, he SKUtrak team is actively monitoring this to ensure data completeness and consistency. We will provide further updates as they become available. Affected components Tesco (Degraded performance)
- resolved Mar 18, 2026, 09:28 AM UTC
Status: Resolved This is now resolved. Affected components Tesco (Operational)