SKUtrak incident

Data Receipt Delays - Sainsbury's SKUtrak service impacted

Minor Resolved View vendor source →
Started
Mar 31, 2026, 11:21 AM UTC
Resolved
Mar 31, 2026, 11:21 AM UTC
Duration
Detected by Pingoru
Mar 31, 2026, 11:21 AM UTC

Affected components

Sainsbury's

Update timeline

  1. identified Mar 31, 2026, 09:55 AM UTC

    Status: Identified We have identified that Sainsbury’s has not delivered today’s expected data file (31/03/2026). As a result, dashboards may show incomplete or outdated values for the current reporting period. Current Status: The SKUtrak team is monitoring for the missing file and awaiting its release. Next Steps: • Begin processing as soon as the file is made available • Provide a further update once processing has started Affected components Sainsbury's (Partial outage)

  2. resolved Mar 31, 2026, 11:21 AM UTC

    Status: Resolved This is now resolved. Affected components Sainsbury's (Operational)

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