SKUtrak incident

Data Receipt Delays - Sainsbury's SKUtrak service impacted

Resolved after 1 hour 26 minutes, affecting Sainsbury's, on March 31, 2026.

identified Mar 31, 2026, 09:55 AM UTC

We have identified that Sainsbury’s has not delivered today’s expected data file (31/03/2026). As a result, dashboards may show incomplete or outdated values for the current reporting period. Current Status: The SKUtrak team is monitoring for the missing file and awaiting its release. Next Steps: • Begin processing as soon as the file is made available • Provide a further update once processing has started

Started
Mar 31, 2026, 09:55 AM UTC
Resolved
Mar 31, 2026, 11:21 AM UTC
Duration
1h 26m
Detected by Pingoru
Mar 31, 2026, 09:55 AM UTC

Affected components

Sainsbury's

Update timeline

  1. identified Mar 31, 2026, 09:55 AM UTC

    We have identified that Sainsbury’s has not delivered today’s expected data file (31/03/2026). As a result, dashboards may show incomplete or outdated values for the current reporting period. Current Status: The SKUtrak team is monitoring for the missing file and awaiting its release. Next Steps: • Begin processing as soon as the file is made available • Provide a further update once processing has started

  2. resolved Mar 31, 2026, 11:21 AM UTC

    This is now resolved.

Your product runs on more than SKUtrak

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →