Data Collection Delays - Tesco SKUtrak service impacted

Update timeline

1. identified Mar 26, 2026, 11:08 AM UTC

   Status: Identified We have identified that Tesco data for yesterday is lower than expected due to missing data in the Tesco Partners Toolkit (TPT). As a result, some dashboard values may appear incomplete. Current Status: The SKUtrak team is monitoring the Tesco Partners Toolkit and will collect and process the data as soon as the missing datasets become available. Affected components Tesco (Partial outage)

2. monitoring Mar 27, 2026, 11:30 AM UTC

   Status: Monitoring Data for the 25th has now been successfully updated and is in line with the Tesco Partners Toolkit. Data for the 26th remains lower than expected due to missing datasets in TPT. The SKUtrak team is continuing to monitor for the remaining data and will process it as soon as it becomes available. Further updates will be provided as more information becomes available. Affected components Tesco (Partial outage)

3. monitoring Mar 30, 2026, 08:44 AM UTC

   Status: Monitoring Further review has identified that data for the 25th and 29th is not yet complete, as the required datasets are not currently available in the Tesco Partners Toolkit (TPT). As a result, values for these dates may appear lower than expected. Current Status: The SKUtrak team is monitoring TPT for the release of the missing data and will process it as soon as it becomes available. Affected components Tesco (Partial outage)

4. resolved Mar 31, 2026, 01:43 PM UTC

   Status: Resolved All data has now been successfully collected and is in line with the Tesco Partners Toolkit. Dashboards have been refreshed and are now up to date. Affected components Tesco (Operational)