SKUtrak incident
Data Collection Delays - Tesco SKUtrak service impacted
SKUtrak experienced a minor incident on April 9, 2026 affecting Tesco and Tesco, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 08, 2026, 10:04 AM UTC
Status: Identified We are experiencing issues collecting data from Tesco Partner Toolkit, which will cause delays in updating your service. The issue is with the retailer's system and is stopping us from collecting the data we need to update your SKUtrak service. We are monitoring the situation and will provide an update once we are able to collect the data sets we need. Affected components Tesco (Full outage)
- resolved Apr 09, 2026, 08:41 AM UTC
Status: Resolved Tesco Partner Toolkit has been updated to include data for 08/04/2026, and the data for 07/04/2026 has also been restored. These dates have been collected and processed to your SKUtrak service, which is now correct and up-to-date Affected components Tesco (Operational)