SKUtrak incident
Data Collection Delays - Tesco SKUtrak service impacted
Resolved after 22 hours 37 minutes, affecting Tesco and Tesco, on April 8, 2026.
Tesco Partner Toolkit has been updated to include data for 08/04/2026, and the data for 07/04/2026 has also been restored. These dates have been collected and processed to your SKUtrak service, which is now correct and up-to-date
Affected components
Update timeline
- identified Apr 08, 2026, 10:04 AM UTC
We are experiencing issues collecting data from Tesco Partner Toolkit, which will cause delays in updating your service. The issue is with the retailer's system and is stopping us from collecting the data we need to update your SKUtrak service. We are monitoring the situation and will provide an update once we are able to collect the data sets we need.
- resolved Apr 09, 2026, 08:41 AM UTC
Tesco Partner Toolkit has been updated to include data for 08/04/2026, and the data for 07/04/2026 has also been restored. These dates have been collected and processed to your SKUtrak service, which is now correct and up-to-date
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