SKUtrak incident
Data Collection Delays - Tesco SKUtrak service impacted
Resolved after 4 hours 35 minutes, affecting Tesco and Tesco, on April 23, 2026.
Tesco Partner Toolkit has now been fully updated to contain correct data up to and including the latest date. This has been collected and processed to your SKUtrak service.
Affected components
Update timeline
- identified Apr 23, 2026, 10:12 AM UTC
We are experiencing issues collecting data from Tesco Partner Toolkit, which will cause delays in updating your service. The issue is with the retailer's system and is stopping us from collecting the data we need to update your SKUtrak service. We are monitoring the situation and will provide an update once we are able to collect the data sets we need.
- resolved Apr 23, 2026, 02:48 PM UTC
Tesco Partner Toolkit has now been fully updated to contain correct data up to and including the latest date. This has been collected and processed to your SKUtrak service.
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