SKUtrak incident

Data Collection Delays - Tesco SKUtrak service impacted

Minor Resolved View vendor source →

SKUtrak experienced a minor incident on April 23, 2026 affecting Tesco, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 02:48 PM UTC
Resolved
Apr 23, 2026, 02:48 PM UTC
Duration
—
Detected by Pingoru
Apr 23, 2026, 02:48 PM UTC

Affected components

Tesco

Update timeline

  1. identified Apr 23, 2026, 10:12 AM UTC

    Status: Identified We are experiencing issues collecting data from Tesco Partner Toolkit, which will cause delays in updating your service. The issue is with the retailer's system and is stopping us from collecting the data we need to update your SKUtrak service. We are monitoring the situation and will provide an update once we are able to collect the data sets we need. Affected components Tesco (Full outage)

  2. resolved Apr 23, 2026, 02:48 PM UTC

    Status: Resolved Tesco Partner Toolkit has now been fully updated to contain correct data up to and including the latest date. This has been collected and processed to your SKUtrak service. Affected components Tesco (Operational)