SKUtrak incident

Data Receipt Delays - Sainsbury's SKUtrak service impacted

Resolved after 20 hours 20 minutes, affecting Sainsbury's, on July 9, 2026.

resolved Jul 10, 2026, 07:39 AM UTC

We can now confirm your Sainsbury's data has been processed and applied to your SKUtrak service

Started
Jul 09, 2026, 11:18 AM UTC
Resolved
Jul 10, 2026, 07:39 AM UTC
Duration
20h 20m
Detected by Pingoru
Jul 09, 2026, 11:18 AM UTC

Affected components

Sainsbury's

Update timeline

  1. monitoring Jul 09, 2026, 11:18 AM UTC

    Today's Sainsbury's data files were delayed in reaching us, which means the most recent day's sales, stock and supply chain figures were not yet available in SKUtrak. The files have now been received and are being processed, and we expect the affected day to appear in dashboards and exports shortly. We're monitoring collection through to completion.

  2. resolved Jul 10, 2026, 07:39 AM UTC

    We can now confirm your Sainsbury's data has been processed and applied to your SKUtrak service

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