SKUtrak incident

Data Receipt Delays - Co-op SKUtrak service impacted

Minor Resolved View vendor source →

SKUtrak experienced a minor incident on July 7, 2026 affecting Co-op, lasting 2d 21h. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2026, 09:55 AM UTC
Resolved
Jul 10, 2026, 07:26 AM UTC
Duration
2d 21h
Detected by Pingoru
Jul 07, 2026, 09:55 AM UTC

Affected components

Co-op

Update timeline

  1. identified Jul 07, 2026, 09:55 AM UTC

    Status: Identified We have identified that Co-op is experiencing a delay in the generation of its data. We have contacted them for a resolution and will receive a notification once the data has been produced. We'll let you know once processing has started. Affected components Co-op (Partial outage)

  2. monitoring Jul 09, 2026, 08:37 AM UTC

    Status: Monitoring The delayed Co-op files for 07/07/2026 containing data for 06/07/2026 have now been received in full. We have triggered processing of the affected data, and expect the missing day to populate in dashboards and exports over the next few hours as this completes. We will confirm once everything is fully up to date. To confirm the file delay has only affected data for 06/07/2026 with all other dates being correct and up-to-date Affected components Co-op (Partial outage)

  3. resolved Jul 10, 2026, 07:26 AM UTC

    Status: Resolved We can now confirm your Co-op data has been processed and applied to your SKUtrak service Affected components Co-op (Operational)