SKUtrak incident

Data Receipt Delays - Sainsbury's SKUtrak service impacted

Resolved after 1 day 3 hours, affecting Sainsbury's, on July 6, 2026.

resolved Jul 07, 2026, 11:18 AM UTC

The delayed Sainsbury's data has now been received and applied to your SKUtrak service, and your Sainsbury's data is up to date. We've confirmed the figures are healthy and in line with normal trading, with no data quality concerns. Thank you for your patience while we worked through this

Started
Jul 06, 2026, 07:19 AM UTC
Resolved
Jul 07, 2026, 11:18 AM UTC
Duration
1d 3h
Detected by Pingoru
Jul 06, 2026, 07:19 AM UTC

Affected components

Sainsbury's

Update timeline

  1. monitoring Jul 06, 2026, 07:19 AM UTC

    We have identified that Sainsbury's experienced a delay in generating their data for Saturday, 4th. We will monitor today's collection as the files may be delivered, and we will reach out to them directly if they are still missing. We'll let you know once processing has started.

  2. resolved Jul 07, 2026, 11:18 AM UTC

    The delayed Sainsbury's data has now been received and applied to your SKUtrak service, and your Sainsbury's data is up to date. We've confirmed the figures are healthy and in line with normal trading, with no data quality concerns. Thank you for your patience while we worked through this

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