SKUtrak incident

Data Collection Delays - Tesco SKUtrak service impacted

Resolved after 3 hours 8 minutes, affecting Tesco and Tesco, on June 24, 2026.

resolved Jun 24, 2026, 12:57 PM UTC

Tesco Partner Toolkit files have been collected and processed to your SKUtrak account which is now correct and up-to-date

Started
Jun 24, 2026, 09:49 AM UTC
Resolved
Jun 24, 2026, 12:57 PM UTC
Duration
3h 8m
Detected by Pingoru
Jun 24, 2026, 09:49 AM UTC

Affected components

TescoTesco

Update timeline

  1. monitoring Jun 24, 2026, 09:49 AM UTC

    We have experienced an issue collecting data from Tesco Partner Toolkit, which will cause delays in updating your service. The issue was with the retailer's system, which prevented us from collecting the data we needed to update your SKUtrak service. We have since confirmed the data is now available, and have started the collection process, and will update you once the files have been applied to your SKUtrak service.

  2. resolved Jun 24, 2026, 12:57 PM UTC

    Tesco Partner Toolkit files have been collected and processed to your SKUtrak account which is now correct and up-to-date

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