SKUtrak incident
Data Receipt Delays - Sainsbury's SKUtrak service impacted
SKUtrak experienced a minor incident on June 15, 2026 affecting Sainsbury's and Sainsbury's, lasting 5h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 15, 2026, 09:43 AM UTC
Status: Identified We have identified that Sainsbury's experienced a delay in generating their data for Saturday, 13th, which resulted in your SKUtrak service not updating. We are monitoring the situation for a resolution and will notify you once the data has been produced. Affected components Sainsbury's (Partial outage)
- monitoring Jun 15, 2026, 12:42 PM UTC
Status: Monitoring Sainsbury's have also not sent their data for Sunday, 14th. This means both Saturday 13th and Sunday 14th are currently outstanding and your SKUtrak service has not updated for these dates. We are in direct contact with Sainsbury's regarding the delay and will provide a further update as soon as we have more information or the data has been produced. Affected components Sainsbury's (Full outage)
- resolved Jun 15, 2026, 02:48 PM UTC
Status: Resolved This is now resolved. Affected components Sainsbury's (Operational)