SKUtrak incident

Data Receipt Delays - Sainsbury's SKUtrak service impacted

Resolved after 3 hours 19 minutes, affecting Sainsbury's and Sainsbury's, on June 3, 2026.

resolved Jun 03, 2026, 01:52 PM UTC

Sainsbury's has since delivered the files, which have been processed and applied to your SKUtrak service

Started
Jun 03, 2026, 10:33 AM UTC
Resolved
Jun 03, 2026, 01:52 PM UTC
Duration
3h 19m
Detected by Pingoru
Jun 03, 2026, 10:33 AM UTC

Affected components

Sainsbury'sSainsbury's

Update timeline

  1. identified Jun 03, 2026, 10:33 AM UTC

    We have identified that Sainsbury's is experiencing a delay in the generation of their data. We have contacted them for a resolution and will receive a notification once the data has been produced. We'll let you know once processing has started.

  2. resolved Jun 03, 2026, 01:52 PM UTC

    Sainsbury's has since delivered the files, which have been processed and applied to your SKUtrak service

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