SKUtrak incident
Data Collection Delays - Tesco SKUtrak service impacted
Resolved after 1 day 1 hour, affecting Tesco and Tesco, on May 21, 2026.
Tesco files have been fully restored and applied to your SKUtrak service which is now correct and up-to-date
Affected components
Update timeline
- identified May 21, 2026, 09:50 AM UTC
We are experiencing issues collecting data from the Tesco portal which will cause delays in updating your service. The issue is with the retailer's system and is stopping us from collecting the data we need to update your SKUtrak service. We are monitoring the situation and will provide an update once we are able to collect the data sets we need.
- resolved May 22, 2026, 10:52 AM UTC
Tesco files have been fully restored and applied to your SKUtrak service which is now correct and up-to-date
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