SKUtrak incident

Data Collection Delays - Tesco SKUtrak service impacted

Resolved after 23 hours 24 minutes, affecting Tesco and Tesco, on May 18, 2026.

resolved May 19, 2026, 09:40 AM UTC

Tesco Partner Toolkit has been fully updated with the latest day's data that has been collected and processed to your SKUtrak service

Started
May 18, 2026, 10:15 AM UTC
Resolved
May 19, 2026, 09:40 AM UTC
Duration
23h 24m
Detected by Pingoru
May 18, 2026, 10:15 AM UTC

Affected components

TescoTesco

Update timeline

  1. monitoring May 18, 2026, 10:15 AM UTC

    The Tesco data for 17 May has not yet been made available in the retailer portal. As a result, we are currently unable to collect the required data sets needed to update your SKUtrak service. We are continuing to monitor the portal and will provide a further update once the data becomes available.

  2. resolved May 19, 2026, 09:40 AM UTC

    Tesco Partner Toolkit has been fully updated with the latest day's data that has been collected and processed to your SKUtrak service

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