SKUtrak incident

Data Collection Delays - Tesco SKUtrak service impacted

SKUtrak is currently experiencing a major incident affecting Tesco, which began 15 min ago. The vendor's full update timeline is below.

Started
May 13, 2026, 09:39 AM UTC
Resolved
Ongoing
Duration
● 15m
Detected by Pingoru
May 13, 2026, 09:39 AM UTC

Affected components

Tesco

Update timeline

  1. identified May 13, 2026, 09:39 AM UTC

    Status: Identified We are experiencing issues collecting data from Tesco Partner Toolkit, which will cause delays in updating your service. The issue is with the retailer's system and is stopping us from collecting the data we need to update your SKUtrak service. We are monitoring the situation and will provide an update once we are able to collect the data sets we need. Affected components Tesco (Full outage)