SKUtrak incident
Data Collection Delays - Tesco SKUtrak service impacted
Resolved after 1 day, affecting Tesco and Tesco, on May 11, 2026.
Data for the 9th May has now been published by Tesco and collected into SKUtrak. Data for the 10th and 11th May has also been successfully collected and is now available on your service.
Affected components
Update timeline
- identified May 11, 2026, 09:51 AM UTC
We are experiencing issues collecting data from Tesco Partner Toolkit, which will cause delays in updating your service. Data for the 9th May is currently missing from the retailer's portal, which is preventing us from collecting the data we need to update your SKUtrak service. We have identified that data for the 10th May is available and have triggered collection. We are monitoring the situation and will provide an update once we are able to collect the data sets we need.
- resolved May 12, 2026, 10:18 AM UTC
Data for the 9th May has now been published by Tesco and collected into SKUtrak. Data for the 10th and 11th May has also been successfully collected and is now available on your service.
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