SKUtrak incident

Data Receipt Delays - Morrisons SKUtrak service impacted

Resolved after 2 hours 31 minutes, affecting Morrisons and Morrisons, on October 2, 2026.

resolved Oct 02, 2026, 09:45 AM UTC

We can confirm that the expected Morrisons delay has been resolved and your SKUtrak service is correct and up-to-date

Started
Oct 02, 2026, 07:14 AM UTC
Resolved
Oct 02, 2026, 09:45 AM UTC
Duration
2h 31m
Detected by Pingoru
Oct 02, 2026, 07:14 AM UTC

Affected components

MorrisonsMorrisons

Update timeline

  1. identified Oct 02, 2026, 07:14 AM UTC

    Morrisons has advised that they are expecting a delay in the generation of their data. We will receive a notification once the data has been produced and will update once processing has started.

  2. monitoring Oct 02, 2026, 07:45 AM UTC

    Morrisons has advised that the generation delay has been resolved. We will keep this incident open and monitor today's data build and confirm once the data has been validated

  3. resolved Oct 02, 2026, 09:45 AM UTC

    We can confirm that the expected Morrisons delay has been resolved and your SKUtrak service is correct and up-to-date

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