Sinch experienced a minor incident on July 25, 2026 affecting SMS - LATAM, lasting 4h 2m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - LATAM
Update timeline
- investigating Jul 25, 2026, 02:25 AM UTC
We are currently observing delivery issues in Brazil - Claro. Incident Start Time: 2026-07-25 01:46 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
- investigating Jul 25, 2026, 03:31 AM UTC
We are continuing to investigate this issue.
- resolved Jul 25, 2026, 06:27 AM UTC
This incident has been resolved. Incident Start Time: 2026-07-25 01:46 UTC Incident End Time: 2026-07-25 04:57 UTC