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Mux is up

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Official status page: https://status.mux.com · Polled every 5 minutes · 8 components tracked

Real-time Mux status, recent outages, and incident history — pulled directly from Mux's official status page at https://status.mux.com every 5 minutes. Pingoru tracks 8 Mux services and has captured 10 incidents in the last 90 days (96.88% uptime). Get email, Slack, Discord, or webhook alerts the moment Mux reports a new incident — free for 5 monitors, no credit card.

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Mux uptime 96.88% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Mux Data Pipeline Latency for EU Customers
    Resolved 1h 28m
    Started Apr 28, 2026, 04:05 PM UTC · Resolved Apr 28, 2026, 05:33 PM UTC
    Mux Data - Data Collection
    3 updates · show timeline
    • investigating · Apr 28, 2026, 04:05 PM UTC

      We are seeing some latency in both Monitoring and Historical views starting 15:53 UTC for EU customers and are currently investigating

    • monitoring · Apr 28, 2026, 04:22 PM UTC

      We are monitoring for additional latency. EU saw elevated latency 15:50 UTC to 16:04 UTC. Monitoring data was inaccurate during that window and views were delayed. No data was lost.

    • resolved · Apr 28, 2026, 05:33 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Issues downloading MP4 assets
    Resolved 7h 42m
    Started Apr 27, 2026, 08:08 PM UTC · Resolved Apr 28, 2026, 03:50 AM UTC
    Mux Video - VODMux Video - Live
    3 updates · show timeline
    • investigating · Apr 27, 2026, 08:08 PM UTC

      Small percentage of static rendition downloads. We are currently investigating this issue.

    • monitoring · Apr 27, 2026, 08:09 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Apr 28, 2026, 03:50 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Increased re-buffering and errors for some assets and live streams
    Resolved 1h 36m
    Started Apr 22, 2026, 06:10 PM UTC · Resolved Apr 22, 2026, 07:46 PM UTC
    Mux Video - VODMux Video - Live
    3 updates · show timeline
    • investigating · Apr 22, 2026, 06:10 PM UTC

      We are investigating increased startup times, re-buffering, and playback errors from 429 errors on some live streams and on-demand assets.

    • monitoring · Apr 22, 2026, 06:52 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Apr 22, 2026, 07:46 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Mux outage history

7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 5 incidents
  • Mux Data Pipeline Latency for EU Customers Resolved
    Started Apr 28, 2026, 04:05 PM UTC · Resolved Apr 28, 2026, 05:33 PM UTC · 1h 28m
  • Issues downloading MP4 assets Resolved
    Started Apr 27, 2026, 08:08 PM UTC · Resolved Apr 28, 2026, 03:50 AM UTC · 7h 42m
  • Increased re-buffering and errors for some assets and live streams Resolved
    Started Apr 22, 2026, 06:10 PM UTC · Resolved Apr 22, 2026, 07:46 PM UTC · 1h 36m
  • Ingest delays for some assets Resolved
    Started Apr 21, 2026, 05:36 PM UTC · Resolved Apr 22, 2026, 12:06 AM UTC · 6h 29m
  • Mux Dashboard unavailable Resolved
    Started Apr 09, 2026, 02:20 PM UTC · Resolved Apr 09, 2026, 03:49 PM UTC · 1h 28m

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Track Mux uptime & incident history

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Frequently asked questions

What is Mux's uptime?
Over the last 90 days, Mux reported 96.88% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.mux.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Mux's uptime history rolling forward in real time.
Has Mux had outages in 2026?
Yes — Mux has had 10 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Mux outage?
The most recent Mux incident was "Mux Data Pipeline Latency for EU Customers", which started on April 28, 2026 and was resolved on April 28, 2026. Pingoru captured this directly from https://status.mux.com. See the full incident card above for affected components and the update timeline.
How often does Mux have outages?
Based on the last 90 days, Mux averages 3.3 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Mux's status page?
Mux's official status page is https://status.mux.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Mux down right now?
Mux is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment Mux reports a change. Current status is based on 8 tracked services.
How does Pingoru know if Mux is down?
We read https://status.mux.com directly, using Mux's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Mux has an outage?
Create a free Pingoru account and add Mux as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Mux's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Mux incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Mux issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Mux status?
We use Mux's own status page at https://status.mux.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Up" mean?
All tracked Mux components are reporting operational. No incidents are currently affecting service.

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