Is Pexip down?

Last checked 8m ago
Current status
Pexip has degraded performance

Active incident: Usage statistics may be missing in Pexip Control Center

Official status page: https://status.pexip.com · Polled every 5 minutes · 20 components tracked

Pexip is reporting degraded performance right now (last checked 8m ago). Services are up but slower or partially failing.

Real-time Pexip status, recent outages, and incident history — pulled directly from Pexip's official status page at https://status.pexip.com every 5 minutes. Pingoru tracks 20 Pexip services and has captured 6 incidents in the last 90 days (99.22% uptime). Get email, Slack, Discord, or webhook alerts the moment Pexip reports a new incident — free for 5 monitors, no credit card.

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Pexip uptime 99.22% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 33d 4h
    Started Aug 14, 2026, 04:35 PM UTC
    Control Center
    Timeline · 3 updates
    • investigating · Aug 14, 2026, 04:35 PM UTC

      We are currently investigating an issue for Analytics on Pexip Control center. Some Usage data might not be available.

    • identified · Aug 21, 2026, 07:41 AM UTC

      Our team is continuing to investigate the issue affecting Analytics in Pexip Control Center. Some usage data may still be unavailable while work is ongoing. We will provide a further update once we have more information.

    • monitoring · Aug 24, 2026, 02:58 PM UTC

      A fix has been implemented and we are monitoring the results.

    Latest: A fix has been implemented and we are monitoring the results.

Recent outages & incidents

Past 90 days
  1. Resolved 19h 59m
    Started Sep 15, 2026, 12:19 PM UTC · Resolved Sep 16, 2026, 08:18 AM UTC
    Connect for Microsoft Teams MeetingsCallingConnect for Google Meet Meetings
    Timeline · 5 updates
    • investigating · Sep 15, 2026, 12:19 PM UTC

      Cisco endpoints that are: Registered to the Pexip service AND have been updated to 26.9 or 26.10 May fail to receive Presentation from the far end in calls via Teams CVI or Google Meet Gateway services. Sending presentation is reported to work, and also unblocks the incoming presentation. We recommend you do not update Cisco systems to 26.9 or 26.10 while we investigate. Please roll any affected systems back to 26.8 while we establish the cause.

    • identified · Sep 15, 2026, 01:05 PM UTC

      We have identified a change related to how Cisco keeps the presentation channel alive, and are planning an update to adapt to the changes.

    • identified · Sep 15, 2026, 03:34 PM UTC

      We have identified the issue with the new RoomOS version and have started rolling out a fix. Minor disruption is possible during the rollout, and a small number of calls may be affected. For that reason, the rollout will be carried out outside of business hours in each region.

    • monitoring · Sep 16, 2026, 05:44 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 16, 2026, 08:18 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 4d 12h
    Started Aug 20, 2026, 02:43 AM UTC · Resolved Aug 24, 2026, 02:57 PM UTC
    Help Center
    Timeline · 4 updates
    • investigating · Aug 20, 2026, 02:43 AM UTC

      Pexip is currently experiencing intermittent outages for both the Service (help.pexip.com) and Infinity (docs.pexip.com) documentation pages. Pages are either slow to load or unresponsive for some users.

    • identified · Aug 21, 2026, 07:35 AM UTC

      Our service provider is continuing to work on resolving this issue. The Service Help page (help.pexip.com) has recovered and is now accessible. The Infinity Documentation page (docs.pexip.com) remains unavailable, and we are actively monitoring for a resolution.

    • monitoring · Aug 21, 2026, 09:39 AM UTC

      The issue has been resolved, and the documentation pages are now accessible again.

    • resolved · Aug 24, 2026, 02:57 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 17h 30m
    Started Jun 30, 2026, 01:24 PM UTC · Resolved Jul 01, 2026, 06:54 AM UTC
    Control CenterPartner Portal
    Timeline · 3 updates
    • investigating · Jun 30, 2026, 01:24 PM UTC

      We are investigating an issue where emails are not being sent from the Partner Portal and Control Center.

    • monitoring · Jun 30, 2026, 09:10 PM UTC

      Problem has been identified and fix implemented.

    • resolved · Jul 01, 2026, 06:54 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Pexip outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Pexip outage history →

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Outage history

Past 90 days · 4 incidents View full outage history →