Is Pexip down?

Last checked 9m ago
Current status
Pexip has degraded performance

Active incident: Unknown participant "t8" can appear on a Teams CVI call whe…

Official status page: https://status.pexip.com · Polled every 5 minutes · 20 components tracked

Pexip is reporting degraded performance right now (last checked 9m ago). Services are up but slower or partially failing.

Real-time Pexip status, recent outages, and incident history — pulled directly from Pexip's official status page at https://status.pexip.com every 5 minutes. Pingoru tracks 20 Pexip services and has captured 15 incidents in the last 90 days (98.22% uptime). Get email, Slack, Discord, or webhook alerts the moment Pexip reports a new incident — free for 5 monitors, no credit card.

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Pexip uptime 98.22% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 44d 11h
    Started Apr 30, 2026, 12:23 PM UTC
    Connect for Microsoft Teams MeetingsConnect for Zoom RoomsConnect for Google Rooms
    Timeline · 3 updates
    • identified · Apr 30, 2026, 12:23 PM UTC

      The issue can be seen on meetings where a Teams recorder bot is present. The unknown participant represents a new Teams recording bot. We are working to block this new bot ASAP.

    • identified · May 04, 2026, 10:16 AM UTC

      Further explanation: The unknown teams participant (in some layouts, shown as the "t8" participant avatar) can appear to the Video Conference (CVI) participant, when a "Teams Consumer" user joins the meeting. The "t8" participant represents the Teams Consumer meeting recording bot, and should not be visible to the Video Conference (CVI) participant. There is no impact on meetings when only Teams Enterprise / Commercial / Business users are present.

    • identified · May 06, 2026, 11:03 AM UTC

      We've already seen a reduction in the Teams Consumer recorder bots being added to meetings, and therefore the "t8" unexpected user is now very rarely seen on screen. A fix will be applied to the service within the next few weeks.

    Latest: We've already seen a reduction in the Teams Consumer recorder bots being added to meetings, and therefore the "t8" unexpected user is now very rarely seen on screen. A fix will be …

Recent outages & incidents

Past 90 days
  1. Resolved
    Started Jun 08, 2026, 03:15 PM UTC · Resolved Jun 08, 2026, 03:15 PM UTC
    Timeline · 1 update
    • resolved · Jun 10, 2026, 11:23 AM UTC

      Between Monday 8 June, 15:15 and Wednesday 10 June, 11:00 (UTC), users were unable to create One-Time Rooms (OTR) using the Pexip Service Outlook Add-In. Personal VMRs and previously scheduled One-Time Rooms were not affected. The issue has been resolved and scheduling of One-Time VMRs via the Outlook Add-In is now functioning normally. This incident is being logged retroactively after resolution.

    Latest: Between Monday 8 June, 15:15 and Wednesday 10 June, 11:00 (UTC), users were unable to create One-Time Rooms (OTR) using the Pexip Service Outlook Add-In. Personal VMRs and previous…

  2. Resolved 2h 46m
    Started May 29, 2026, 10:05 AM UTC · Resolved May 29, 2026, 12:52 PM UTC
    Connect for Microsoft Teams MeetingsConnect for Microsoft Teams Rooms (MTRs)Connect for Zoom RoomsConnect for Google Meet MeetingsConnect for Google RoomsVirtual Meeting Room (VMR) Service
    Timeline · 5 updates
    • investigating · May 29, 2026, 09:41 AM UTC

      We detected incoming SIP call failures in the Oregon Point of Presence (PoP) and are currently investigating the issue.

    • investigating · May 29, 2026, 10:05 AM UTC

      As a mitigation step, we have re-routed incoming SIP calls from unregistered devices to an alternative location. This change is intended to resolve the impact while we continue investigating the issue in the Oregon PoP.

    • identified · May 29, 2026, 11:25 AM UTC

      We have identified an issue with an unavailable infrastructure component that caused some SIP calls to fail in Oregon and are actively working to resolve the issue.

    • monitoring · May 29, 2026, 11:33 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · May 29, 2026, 12:52 PM UTC

      This incident has been resolved. Incoming SIP call handling has been restored to its normal operating configuration.

    Latest: This incident has been resolved. Incoming SIP call handling has been restored to its normal operating configuration.

  3. Resolved 23h 28m
    Started May 20, 2026, 08:24 AM UTC · Resolved May 21, 2026, 07:53 AM UTC
    Control Center
    Timeline · 6 updates
    • investigating · May 20, 2026, 08:24 AM UTC

      We are investigating an issue causing calls to appear with a delay on the Diagnostics Page in Pexip Control Center.

    • monitoring · May 20, 2026, 08:38 AM UTC

      We have implemented a fix to address delayed call visibility on the Diagnostics Page in Pexip Control Center. Some delay may persist while the system clears existing backlog. We are actively monitoring.

    • monitoring · May 20, 2026, 01:27 PM UTC

      Currently diagnostics are unavailable in PCC. We continue to work to bring this feature online.

    • monitoring · May 20, 2026, 01:29 PM UTC

      We are continuing to monitor for any further issues.

    • monitoring · May 20, 2026, 03:09 PM UTC

      The issue affecting the Diagnostics page has been resolved and we are monitoring system behavior. Some delay in data appearing on the Diagnostics page may persist while the system clears the existing backlog.

    • resolved · May 21, 2026, 07:53 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 7d 18h
    Started Apr 28, 2026, 04:13 PM UTC · Resolved May 06, 2026, 11:11 AM UTC
    My Meeting Video (MMV) soft clients
    Timeline · 5 updates
    • investigating · Apr 28, 2026, 04:13 PM UTC

      We are investigating an issue where calls from the Pexip app for iOS to Pexip Service VMRs are ending prematurely. Affected customers should use the My Meeting Video (MMV) iOS app, now available for download at https://apps.apple.com/us/app/pexip-my-meeting-video/id1018923867

    • identified · Apr 30, 2026, 09:05 AM UTC

      The issue has been identified and a mitigation is being deployed within the service.

    • identified · Apr 30, 2026, 02:54 PM UTC

      We are continuing to work on a fix for this issue.

    • monitoring · Apr 30, 2026, 04:09 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · May 06, 2026, 11:11 AM UTC

      The issue is now resolved.

    Latest: The issue is now resolved.

  5. Resolved 1d
    Started Apr 22, 2026, 08:06 AM UTC · Resolved Apr 23, 2026, 08:30 AM UTC
    Connect for Microsoft Teams Meetings
    Timeline · 4 updates
    • investigating · Apr 22, 2026, 08:06 AM UTC

      We are investigating an issue where some CVI calls are randomly failing.

    • identified · Apr 22, 2026, 08:22 AM UTC

      Errors from Microsoft Teams have been identified and are tied to Microsoft issue TM1286773. We are coordinating with Microsoft and are monitoring closely.

    • monitoring · Apr 22, 2026, 11:27 AM UTC

      We have not observed any errors for the past few hours. We will continue to monitor the situation closely.

    • resolved · Apr 23, 2026, 08:30 AM UTC

      No further issues have been observed or reported. This incident has been resolved.

    Latest: No further issues have been observed or reported. This incident has been resolved.

See the full Pexip outage history

9 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 14 incidents View full outage history →