Is Pexip down?

Last checked 1m ago
Current status
Pexip is up

No incidents right now.

  • Official status page: status.pexip.com
  • Checked every 5 minutes
  • 20 components tracked

Pexip is operational right now. Last checked 1m ago; the most recent incident resolved 2d ago.

Real-time Pexip status, recent outages, and incident history: pulled directly from Pexip's official status page at status.pexip.com every 5 minutes. Pingoru tracks 20 Pexip services and has captured 10 incidents in the last 90 days (99.17% uptime). Get email, Slack, Discord, or webhook alerts the moment Pexip reports a new incident, free for 3 monitors, no credit card.

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Pexip uptime 99.17% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 45m
    Started Oct 29, 2026, 04:35 PM UTC · Resolved Oct 29, 2026, 06:20 PM UTC
    Connect for Microsoft Teams MeetingsConnect for Google Meet MeetingsVirtual Meeting Room (VMR) Service
    Timeline · 3 updates
    • identified · Oct 29, 2026, 04:35 PM UTC

      We have identified an issue that can cause SIP calls over TCP (port 5060) to drop unexpectedly. Affected calls connect normally but typically disconnect after a minute or two.

    • monitoring · Oct 29, 2026, 04:48 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 29, 2026, 06:20 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1h 43m
    Started Oct 07, 2026, 12:55 PM UTC · Resolved Oct 07, 2026, 02:38 PM UTC
    Connect for Google Rooms
    Timeline · 3 updates
    • investigating · Oct 07, 2026, 12:55 PM UTC

      We are investigating reports that Microsoft Teams Guest Join calls may fail to connect when dialled from Google Meet hardware devices.

    • monitoring · Oct 07, 2026, 01:04 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 07, 2026, 02:38 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 19h 59m
    Started Sep 15, 2026, 12:19 PM UTC · Resolved Sep 16, 2026, 08:18 AM UTC
    Connect for Microsoft Teams MeetingsCallingConnect for Google Meet Meetings
    Timeline · 5 updates
    • investigating · Sep 15, 2026, 12:19 PM UTC

      Cisco endpoints that are: Registered to the Pexip service AND have been updated to 26.9 or 26.10 May fail to receive Presentation from the far end in calls via Teams CVI or Google Meet Gateway services. Sending presentation is reported to work, and also unblocks the incoming presentation. We recommend you do not update Cisco systems to 26.9 or 26.10 while we investigate. Please roll any affected systems back to 26.8 while we establish the cause.

    • identified · Sep 15, 2026, 01:05 PM UTC

      We have identified a change related to how Cisco keeps the presentation channel alive, and are planning an update to adapt to the changes.

    • identified · Sep 15, 2026, 03:34 PM UTC

      We have identified the issue with the new RoomOS version and have started rolling out a fix. Minor disruption is possible during the rollout, and a small number of calls may be affected. For that reason, the rollout will be carried out outside of business hours in each region.

    • monitoring · Sep 16, 2026, 05:44 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 16, 2026, 08:18 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 4d 12h
    Started Aug 20, 2026, 02:43 AM UTC · Resolved Aug 24, 2026, 02:57 PM UTC
    Help Center
    Timeline · 4 updates
    • investigating · Aug 20, 2026, 02:43 AM UTC

      Pexip is currently experiencing intermittent outages for both the Service (help.pexip.com) and Infinity (docs.pexip.com) documentation pages. Pages are either slow to load or unresponsive for some users.

    • identified · Aug 21, 2026, 07:35 AM UTC

      Our service provider is continuing to work on resolving this issue. The Service Help page (help.pexip.com) has recovered and is now accessible. The Infinity Documentation page (docs.pexip.com) remains unavailable, and we are actively monitoring for a resolution.

    • monitoring · Aug 21, 2026, 09:39 AM UTC

      The issue has been resolved, and the documentation pages are now accessible again.

    • resolved · Aug 24, 2026, 02:57 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 38d 19h
    Started Aug 14, 2026, 04:35 PM UTC · Resolved Sep 22, 2026, 12:32 PM UTC
    Control Center
    Timeline · 4 updates
    • investigating · Aug 14, 2026, 04:35 PM UTC

      We are currently investigating an issue for Analytics on Pexip Control center. Some Usage data might not be available.

    • identified · Aug 21, 2026, 07:41 AM UTC

      Our team is continuing to investigate the issue affecting Analytics in Pexip Control Center. Some usage data may still be unavailable while work is ongoing. We will provide a further update once we have more information.

    • monitoring · Aug 24, 2026, 02:58 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 22, 2026, 12:32 PM UTC

      No further issues have been reported or observed. This incident is now resolved.

    Latest: No further issues have been reported or observed. This incident is now resolved.

Incident record

Since April 2026 · Statuspage by Atlassian · 20 components checked every 5 minutes
51incidents recorded
28last 12 months
5last 90 days
4 daystypical duration, 12 months

The longest incident in the last year, Unknown participant "t8" can appear on a Teams CVI call when a "Teams Consumer" participant joins a Teams meeting. on April 30, 2026, ran for 46 days. 10 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Connect for Microsoft Teams Meetings12
  • Connect for Zoom Rooms8
  • Connect for Google Meet Meetings6
  • Connect for Google Rooms6
  • Control Center5

Latest incidents

Outage history

Past 90 days · 5 incidents View full outage history →