Sinch experienced a minor incident on July 20, 2026 affecting SMS - EMEA, lasting 5h 33m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - EMEA
Update timeline
- investigating Jul 20, 2026, 09:48 PM UTC
We are currently observing delivery issues in Djibouti - Evatis Incident Start Time: 2026-07-20 21:15 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating Jul 20, 2026, 11:03 PM UTC
We are continuing to investigate this issue.
- investigating Jul 21, 2026, 01:09 AM UTC
We are continuing to investigate this issue.
- resolved Jul 21, 2026, 03:21 AM UTC
This incident has been resolved. Incident Start Time: 2026-07-20 21:15 UTC Incident End Time: 2026-07-21 02:12 UTC