Sinch incident

Service Degradation - Customer Dashboard

Minor Resolved View vendor source →

Sinch experienced a minor incident on July 23, 2026 affecting SMS Administration, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 06:09 AM UTC
Resolved
Jul 23, 2026, 06:46 AM UTC
Duration
37m
Detected by Pingoru
Jul 23, 2026, 06:09 AM UTC

Affected components

SMS Administration

Update timeline

  1. investigating Jul 23, 2026, 06:09 AM UTC

    We are writing to inform you that we are observing issues for Pricing and Country Information modules on the customer dashboard. We apologize for any inconvenience this may have caused and if you have any further questions or concerns please do not hesitate to reach out to [email protected]

  2. resolved Jul 23, 2026, 06:46 AM UTC

    This incident has been resolved. Incident End Time: 2026-07-23 06:40 UTC