Is ShopBase down?

Last checked 7m ago
Current status
ShopBase is having a partial outage

2 active incidents: Scheduled Maintenance Report for Admin Dashboard, Investigating an issue with Api-Gateway

Official status page: https://www.shopbasestatus.com · Polled every 5 minutes · 26 components tracked

ShopBase is reporting a partial outage right now (last checked 7m ago). Some components are affected; others remain operational.

Real-time ShopBase status, recent outages, and incident history — pulled directly from ShopBase's official status page at https://www.shopbasestatus.com every 5 minutes. Pingoru tracks 26 ShopBase services and has captured 8 incidents in the last 90 days (97.82% uptime). Get email, Slack, Discord, or webhook alerts the moment ShopBase reports a new incident — free for 5 monitors, no credit card.

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ShopBase uptime 97.82% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 201d 23h
    Started Jan 10, 2026, 02:25 AM UTC
    StorefrontStorefront Home PageStorefront Collection ViewStorefront Product ViewStorefront Order DetailStorefront Catalog APIStorefront Product ReviewStorefront Product RecommendationStorefront DomainCheckout
    Timeline · 3 updates
    • monitoring · Jan 10, 2026, 02:46 AM UTC

      The system has stabilized, and all services are operating normally. We are continuing to monitor the API Gateway closely to ensure stability. Further updates will be provided if necessary.

    • monitoring · Jan 10, 2026, 02:56 AM UTC

      A fix has been implemented and we are monitoring the result. In this period, some functions may repond more slower than usual. We will provide an update when the incident is resolved.

    • investigating · Jan 10, 2026, 03:00 AM UTC

      The system is currently experiencing an issue at the API Gateway, resulting in some requests being unable to be processed or responding slowly and unstably.

    Latest: The system is currently experiencing an issue at the API Gateway, resulting in some requests being unable to be processed or responding slowly and unstably.

Recent outages & incidents

Past 90 days
  1. Resolved 12m
    Started Jul 24, 2026, 10:58 AM UTC · Resolved Jul 24, 2026, 11:10 AM UTC
    StorefrontStorefront Home PageStorefront Collection ViewStorefront Product ViewStorefront Order DetailStorefront Catalog APIStorefront Product ReviewStorefront Product RecommendationStorefront DomainAdmin Dashboard
    Timeline · 2 updates
    • investigating · Jul 24, 2026, 11:24 AM UTC

      We are investigating AWS issues to understand the full impact and mitigate this problem. More updates to follow shortly.

    • investigating · Jul 24, 2026, 01:02 PM UTC

      The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.

    Latest: The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.

  2. Resolved 36m
    Started Jul 02, 2026, 02:57 AM UTC · Resolved Jul 02, 2026, 03:33 AM UTC
    Admin DashboardProduct - Collection - Campaign
    Timeline · 2 updates
    • investigating · Jul 02, 2026, 02:57 AM UTC

      We are investigating Admin Dashboard issues to understand the full impact and mitigate this problem. More updates to follow shortly.

    • resolved · Jul 02, 2026, 03:33 AM UTC

      The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.

    Latest: The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.

  3. Resolved 13m
    Started Jun 22, 2026, 09:32 AM UTC · Resolved Jun 22, 2026, 09:45 AM UTC
    StorefrontStorefront Home PageStorefront Collection ViewStorefront Product ViewStorefront Order DetailStorefront Catalog APIStorefront Product ReviewStorefront Product RecommendationStorefront Domain
    Timeline · 2 updates
    • investigating · Jun 22, 2026, 09:45 AM UTC

      The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.

    • investigating · Jun 22, 2026, 09:51 AM UTC

      We are investigating Storefront issues to understand the full impact and mitigate this problem. More updates to follow shortly.

    Latest: We are investigating Storefront issues to understand the full impact and mitigate this problem. More updates to follow shortly.

  4. Resolved 1h 5m
    Started Jun 16, 2026, 04:30 AM UTC · Resolved Jun 16, 2026, 05:35 AM UTC
    Admin DashboardProduct - Collection - Campaign
    Timeline · 3 updates
    • investigating · Jun 16, 2026, 04:30 AM UTC

      We are investigating Admin Dashboard issues to understand the full impact and mitigate this problem. More updates to follow shortly.

    • investigating · Jun 16, 2026, 04:33 AM UTC

      A fix has been implemented and we are monitoring the result. In this period, you may experience delays when updating products. We will provide an update when the incident is resolved.

    • resolved · Jun 16, 2026, 05:35 AM UTC

      The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.

    Latest: The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.

  5. Resolved 5m
    Started May 28, 2026, 07:40 PM UTC · Resolved May 28, 2026, 07:46 PM UTC
    StorefrontStorefront Home PageStorefront Collection ViewStorefront Product ViewStorefront Order DetailStorefront Catalog APIStorefront Product ReviewStorefront Product RecommendationStorefront DomainCheckout
    Timeline · 2 updates
    • investigating · May 28, 2026, 07:40 PM UTC

      storefront down

    • resolved · May 28, 2026, 07:56 PM UTC

      A fix has been implemented and we are monitoring the result. In this period, some functions may repond more slower than usual. We will provide an update when the incident is resolved.

    Latest: A fix has been implemented and we are monitoring the result. In this period, some functions may repond more slower than usual. We will provide an update when the incident is resolv…

See the full ShopBase outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse ShopBase outage history →

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Outage history

Past 90 days · 5 incidents View full outage history →