ShopBase experienced a minor incident on July 24, 2026 affecting Storefront and Storefront Home Page and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
StorefrontStorefront Home PageStorefront Collection ViewStorefront Product ViewStorefront Order DetailStorefront Catalog APIStorefront Product ReviewStorefront Product RecommendationStorefront DomainAdmin Dashboard
Update timeline
- investigating Jul 24, 2026, 11:24 AM UTC
We are investigating AWS issues to understand the full impact and mitigate this problem. More updates to follow shortly.
- investigating Jul 24, 2026, 01:02 PM UTC
The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.