Resolved after 2 hours 4 minutes, affecting Storefront and Storefront Home Page and 1 more, on July 24, 2026.
The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.
Other major vendors with incidents that started within 30 minutes of this one
And 2 more: Notion, Cloudflare.
Affected components
StorefrontStorefront Home PageStorefront Collection ViewStorefront Product ViewStorefront Order DetailStorefront Catalog APIStorefront Product ReviewStorefront Product RecommendationStorefront DomainAdmin Dashboard
Update timeline
- investigating Jul 24, 2026, 11:24 AM UTC
We are investigating AWS issues to understand the full impact and mitigate this problem. More updates to follow shortly.
- investigating Jul 24, 2026, 01:02 PM UTC
The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.
Your product runs on more than ShopBase
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services