ShopBase incident

Investigating an issue with Cloudflare. Some service maybe affected

Minor Resolved View vendor source →

ShopBase experienced a minor incident on November 18, 2025 affecting Storefront and Storefront Home Page and 1 more component, lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 11:30 AM UTC
Resolved
Nov 18, 2025, 03:25 PM UTC
Duration
3h 55m
Detected by Pingoru
Nov 18, 2025, 11:30 AM UTC

Affected components

StorefrontStorefront Home PageStorefront Collection ViewStorefront Product ViewStorefront Order DetailStorefront Catalog APIStorefront Product ReviewStorefront Product RecommendationStorefront Domain

Update timeline

  1. investigating Nov 18, 2025, 12:09 PM UTC

    We are investigating Cloudflare issues to understand the full impact and mitigate this problem. More updates to follow shortly.

  2. resolved Nov 18, 2025, 03:25 PM UTC

    The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.