Is Shop Boss down?

Last checked 2m ago
Current status
Shop Boss is up

No incidents right now.

Shop Boss is operational right now. Last checked 2m ago; the most recent incident resolved 27d ago.

Real-time Shop Boss status, recent outages, and incident history: pulled directly from Shop Boss's official status page at status.shopbosspro.com every 5 minutes. Pingoru tracks 8 Shop Boss services and has captured 6 incidents in the last 90 days (99.17% uptime). Get email, Slack, Discord, or webhook alerts the moment Shop Boss reports a new incident, free for 3 monitors, no credit card.

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Shop Boss uptime 99.17% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 25m
    Started Oct 05, 2026, 02:06 PM UTC · Resolved Oct 05, 2026, 03:32 PM UTC
    Catalog Services
    Timeline · 2 updates
    • investigating · Oct 05, 2026, 02:06 PM UTC

      Our partner, PartsTech is experiencing a product  performance interruption, affecting our integration for some users. We are working with PartsTech to help resolve it. We’re sorry for the inconvenience and we’ll notify you as soon as it’s resolved. We’ll provide an update on this issue no later than October 6th 10amET. If you have any questions or need support, please feel free to reach out to our support team at [email protected] or by calling (858) 299.3859.

    • resolved · Oct 05, 2026, 03:32 PM UTC

      The integration interruption with PartsTech has now been resolved, and the program is functioning normally for all users. If you’re continuing to experience issues, please feel free to reach out to our support team at [email protected] or by calling (858) 299.3859.

    Latest: The integration interruption with PartsTech has now been resolved, and the program is functioning normally for all users. If you’re continuing to experience issues, please feel fre…

  2. Resolved 2h 30m
    Started Sep 25, 2026, 01:49 PM UTC · Resolved Sep 25, 2026, 04:19 PM UTC
    API Services
    Timeline · 2 updates
    • investigating · Sep 25, 2026, 01:49 PM UTC

      Our integration partner, CARFAX, is experiencing a product performance issue, affecting some of our users. We are working with CARFAX to help investigate reports. We’ll provide an update on this issue no later than tomorrow, September 26th at 10am ET. If you have any questions or need support, please feel free to reach out to our support team at [email protected] or by calling (858) 299.3859. For updates, please follow our status page: status.shopbosspro.com

    • resolved · Sep 25, 2026, 04:19 PM UTC

      The integration interruption with CARFAX has now been resolved, and the program is functioning normally for all users. Thanks for your patience this morning while we partnered with CARFAX to investigate reports.

    Latest: The integration interruption with CARFAX has now been resolved, and the program is functioning normally for all users. Thanks for your patience this morning while we partnered with…

  3. Resolved 42m
    Started Sep 17, 2026, 12:54 PM UTC · Resolved Sep 17, 2026, 01:36 PM UTC
    Catalog Services
    Timeline · 2 updates
    • investigating · Sep 17, 2026, 12:54 PM UTC

      Our integration partner, ProDemand, is currently experiencing an issue that may prevent some users from logging in to ProDemand. We apologize for the inconvenience and are working with our partner as they work to resolve the issue as soon as possible. If you have any questions or need support, please reach out to our support team at [email protected] or by calling (858) 299-3859.

    • resolved · Sep 17, 2026, 01:36 PM UTC

      The integration interruption with Mitchell 1 ProDemand has now been resolved, and the program is functioning normally for all users. If you’re continuing to experience issues, please feel free to reach out to our support team at [email protected] or by calling (858)299.3859.

    Latest: The integration interruption with Mitchell 1 ProDemand has now been resolved, and the program is functioning normally for all users. If you’re continuing to experience issues, plea…

  4. Resolved 20m
    Started Sep 16, 2026, 04:06 PM UTC · Resolved Sep 16, 2026, 04:26 PM UTC
    Catalog Services
    Timeline · 2 updates
    • investigating · Sep 16, 2026, 04:06 PM UTC

      Our integration partner, ProDemand, is currently experiencing an issue that may prevent some users from logging in to ProDemand. We apologize for the inconvenience and are working with our partner as they work to resolve the issue as soon as possible. If you have any questions or need support, please reach out to our support team at [email protected] or by calling (858) 299-3859.

    • resolved · Sep 16, 2026, 04:26 PM UTC

      The integration interruption with Mitchell 1 ProDemand has now been resolved, and the program is functioning normally for all users. If you’re continuing to experience issues, please feel free to reach out to our support team at [email protected] or by calling (858)299.3859.

    Latest: The integration interruption with Mitchell 1 ProDemand has now been resolved, and the program is functioning normally for all users. If you’re continuing to experience issues, plea…

  5. Resolved 2h 46m
    Started Sep 15, 2026, 02:20 PM UTC · Resolved Sep 15, 2026, 05:06 PM UTC
    Catalog Services
    Timeline · 2 updates
    • investigating · Sep 15, 2026, 02:20 PM UTC

      Our integration partner, PartsTech, is experiencing a product performance issue, affecting some of our users. We are working with PartsTech to help resolve it. We’ll provide an update on this issue no later than tomorrow, September 16th at 11 am ET. If you have any questions or need support, please feel free to reach out to our support team at [email protected] or by calling (858)299.3859. For updates, please follow our status page: https://status.shopbosspro.com

    • resolved · Sep 15, 2026, 05:06 PM UTC

      We’re happy to share that the integration interruption with PartsTech has now been resolved on their end, and the program is functioning normally for all users! Thank you for your patience. If you’re continuing to experience issues, please feel free to reach out to our support team at [email protected] or by calling (858) 299.3859.

    Latest: We’re happy to share that the integration interruption with PartsTech has now been resolved on their end, and the program is functioning normally for all users! Thank you for your …

See the full Shop Boss outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Shop Boss outage history →

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Incident record

Since April 2026 · Hund · 8 components checked every 5 minutes
17incidents recorded
16last 12 months
6last 90 days
27 hourstypical duration, 12 months

The longest incident in the last year, Important Update from Shop Boss on November 11, 2025, ran for 8 days.

Most affected components, last 12 months

  • Catalog Services6
  • SMS Client4
  • API Services3
  • Payments2
  • E-Mail Support1

Latest incidents

  • Important Update from ShopBoss October 5, 2026 · 85 minutes · degraded service

    Our partner, PartsTech is experiencing a product performance interruption, affecting our integration for some users. We are working with PartsTech to help…

  • Important Update from ShopBoss - CARFAX Services September 25, 2026 · 3 hours · degraded service

    Our integration partner, CARFAX, is experiencing a product performance issue, affecting some of our users. We are working with CARFAX to help investigate…

  • Important Update from ShopBoss Mitchell1 ProDemand September 17, 2026 · 42 minutes · degraded service

    Our integration partner, ProDemand, is currently experiencing an issue that may prevent some users from logging in to ProDemand. We apologize for the…

Outage history

Past 90 days · 6 incidents View full outage history →