Is Shop Boss down?

Last checked 2m ago
Current status
Shop Boss is up

No incidents right now.

Official status page: https://status.shopbosspro.com · Polled every 5 minutes · 7 components tracked

Shop Boss is operational right now. Last checked 2m ago; the most recent incident resolved 15h ago.

Real-time Shop Boss status, recent outages, and incident history — pulled directly from Shop Boss's official status page at https://status.shopbosspro.com every 5 minutes. Pingoru tracks 7 Shop Boss services and has captured 3 incidents in the last 90 days (99.36% uptime). Get email, Slack, Discord, or webhook alerts the moment Shop Boss reports a new incident — free for 5 monitors, no credit card.

Users who monitor Shop Boss also follow these eCommerce services: Shopify Stripe PayPal Blackbaud NetSuite Squarespace BigCommerce Cybersource Gorgias PayFast View all 6,000+ providers
Shop Boss uptime 99.36% uptime · past 90 days
Mon Wed Fri
JunJulAugSep
Less More

Recent outages & incidents

Past 90 days
  1. Resolved 2h 46m
    Started Sep 15, 2026, 02:20 PM UTC · Resolved Sep 15, 2026, 05:06 PM UTC
    Catalog Services
    Timeline · 2 updates
    • investigating · Sep 15, 2026, 02:20 PM UTC

      Our integration partner, PartsTech, is experiencing a product performance issue, affecting some of our users. We are working with PartsTech to help resolve it. We’ll provide an update on this issue no later than tomorrow, September 16th at 11 am ET. If you have any questions or need support, please feel free to reach out to our support team at [email protected] or by calling (858)299.3859. For updates, please follow our status page: https://status.shopbosspro.com

    • resolved · Sep 15, 2026, 05:06 PM UTC

      We’re happy to share that the integration interruption with PartsTech has now been resolved on their end, and the program is functioning normally for all users! Thank you for your patience. If you’re continuing to experience issues, please feel free to reach out to our support team at [email protected] or by calling (858) 299.3859.

    Latest: We’re happy to share that the integration interruption with PartsTech has now been resolved on their end, and the program is functioning normally for all users! Thank you for your …

  2. Resolved 45m
    Started Aug 12, 2026, 09:08 PM UTC · Resolved Aug 12, 2026, 09:53 PM UTC
    SMS Client
    Timeline · 3 updates
    • investigating · Aug 12, 2026, 09:08 PM UTC

      We are currently experiencing a product performance issue causing some Shop Boss customers to be unable to print invoices or collect customer signatures. We’re sorry for the inconvenience and are working to resolve the issue. Thank you for your patience while we work on it! For updates, please follow here on our status page. If you have urgent questions or need further support, please reach out to our support team at [email protected] or by calling (858) 299-3859.

    • monitoring · Aug 12, 2026, 09:19 PM UTC

      We are starting to see resolution and access to printing services restored. We are monitoring the recovery and will provide additional updates as needed.

    • resolved · Aug 12, 2026, 09:53 PM UTC

      The product performance issue impacting the ability to print invoices or collect customer signatures has now been resolved, and the program is functioning normally. We thank you for your continued patience while our team worked to quickly resolve the issue! If you’re still experiencing invoice issues, please reach out to our support team at [email protected] or by calling (858) 299-3859 so that we can troubleshoot and assist. For future updates on your Shop Boss system, please follow and bookmark our status page.

    Latest: The product performance issue impacting the ability to print invoices or collect customer signatures has now been resolved, and the program is functioning normally. We thank you fo…

  3. Resolved 3h
    Started Jul 31, 2026, 01:18 PM UTC · Resolved Jul 31, 2026, 04:19 PM UTC
    Catalog Services
    Timeline · 2 updates
    • investigating · Jul 31, 2026, 01:18 PM UTC

      We are currently experiencing an interruption with the Mitchell1 integration. We’re very sorry for the inconvenience and we’ll notify you as soon as it’s resolved. We’ll provide an update on this issue no later than tomorrow at 9amET. If you have any questions or need support, please feel free to reach out to our support team at [email protected] or by calling (858)299.3859. For updates, please follow here.

    • resolved · Jul 31, 2026, 04:19 PM UTC

      The integration interruption with Mitchell 1 ProDemand has now been resolved, and the program is functioning normally for all users. If you’re continuing to experience issues, please feel free to reach out to our support team at [email protected] or by calling (858) 299-3859.

    Latest: The integration interruption with Mitchell 1 ProDemand has now been resolved, and the program is functioning normally for all users. If you’re continuing to experience issues, plea…

Outage history

Past 90 days · 3 incidents View full outage history →