Resolved after 1 hour 25 minutes, affecting Catalog Services, on October 5, 2026.
The integration interruption with PartsTech has now been resolved, and the program is functioning normally for all users. If you’re continuing to experience issues, please feel free to reach out to our support team at [email protected] or by calling (858) 299.3859.
Affected components
Update timeline
- investigating Oct 05, 2026, 02:06 PM UTC
Our partner, PartsTech is experiencing a product performance interruption, affecting our integration for some users. We are working with PartsTech to help resolve it. We’re sorry for the inconvenience and we’ll notify you as soon as it’s resolved. We’ll provide an update on this issue no later than October 6th 10amET. If you have any questions or need support, please feel free to reach out to our support team at [email protected] or by calling (858) 299.3859.
- resolved Oct 05, 2026, 03:32 PM UTC
The integration interruption with PartsTech has now been resolved, and the program is functioning normally for all users. If you’re continuing to experience issues, please feel free to reach out to our support team at [email protected] or by calling (858) 299.3859.
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